Kiana Brown
Whangarei,NTL
Summary
I have work experience in the work industry for over 4+ years I am a very hard working, goal achieving person you want on your team. I can adapt to mostly any situation put at hand, I love the challenge. I have worked with computers and tills for most part of my working life so it comes quite naturally, I have amazing communication skills towards my peers and other customers as it is a very important skill. I am an organized and a very dependable candidate when needing last minute staff. I love being challenged to greater success as it builds my confident up.
Overview
4
4
years of professional experience
Work History
Retail Assistant
Jay Jay
Whangarei, Northland
04.2023 - 04.2024
- managed time effectively in order to complete all tasks within deadline
- Worked well under pressure while getting all tasks done
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
- skilled at working independently and collaborating in a team environment
- self motivated, with a strong sense of personal responsibility
- proven ability to learn quickly and adapt to new situations
- great interpersonal skills with customers and my co- workers
- excellent communication skills, both verbal and written
- always prioritized customers when they entered the store
Hospitality Assistant
Aroi Thai Takeaway
Whangarei, Northland
01.2020 - 02.2023
- Greeted customers upon arrival in the dining area.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Followed established cash handling procedures when collecting payment from customers.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- enhanced customer satisfaction by providing efficient and accurate cash transactions
- resolved customers complaints professionally, leading to improved customers relations and loyalty
- assisted in training new employee, ensuring they were knowledgeable about company policies and procedures
Education
NCEA Level 2 Completed And Mid Way Level 3 -
Whangarei Girls High
Whangarei, NZ02-2023
Skills
- I have some knowledge about medtech evolution
- Super bubbly with my peers and customers
- Payment Processing
- Customer Assistance
- Complex Problem-Solving
- Patience and Empathy
- Cash Register Operation
- time management
- Decision-Making
- Professionalism
- Multitasking Competence
- very friendly
- I love a challenge that pushes me
Affiliations
- I enjoy beach trips with my family and friends
- I have two fur cats who I adore and love to be with
- I have four other siblings so in my spear time we all hang out as a group bonding
Timeline
Retail Assistant
Jay Jay
04.2023 - 04.2024
Hospitality Assistant
Aroi Thai Takeaway
01.2020 - 02.2023
NCEA Level 2 Completed And Mid Way Level 3 -
Whangarei Girls High