Kiel Mackinnon
Gate Pa,Tauranga
Summary
Dedicated Truck Driver with expertise in safety protocols, cargo management, and customer communication. Known for effective time management and teamwork, resulting in successful transport operations and high customer satisfaction.
Overview
9
9
years of professional experience
5
5
Certifications
Work History
Truck Driver Class 5
Growing Spectrum New Zealand LTD
Kihikih, Te Awamutu
08.2022 - Current
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Inspected vehicle for mechanical and safety issues, maintained working hours logs, monitored vehicle performance, and reported incidents to Dispatch Manager.
- Loaded and unloaded cargo safely while adhering to weight regulations and Customers' own OHS Standards
- Executed bi-weekly transport routes from Wellington to Whangarei to meet customer schedules.
- Informed Dispatch Manager of delays and proposed solutions to minimize impact on schedules.
- Communicated with Customers regarding pickup and delivery estimated times of collection.
- Built rapport with customers through effective communication, active listening, and inquiry response.
Warehouse Forklift Operator
Tim Pack Industries
Te Rapa, Hamilton
02.2022 - 08.2022
- Operated forklifts to transport materials, ensuring efficient workflow within the warehouse.
- Loaded and unloaded pallets of product onto trucks using a forklift.
- Operated forklift to transport goods throughout the warehouse.
- Loaded and unloaded shipments, adhering to safety protocols to maintain compliance.
- Collaborated with team members to ensure timely order fulfillment.
- Prepared goods in loading dock area to streamline shipping process.
- Assisted with shipping and receiving, supporting timely delivery of products.
- Maintained cleanliness and organization in work areas consistently.
Customer Service Sales Representative
Mitre 10 MEGA Tauranga
Gate Pa, Tauranga
07.2017 - 02.2022
- Informed customers about product features and benefits to facilitate confident purchases.
- Suggested additional products or services that may benefit the customer's needs.
- Identified potential opportunities to upsell products or services.
- Guided customers in product selection and inquiries to improve shopping experiences.
- Resolved customer complaints promptly to maintain high service standards.
- Established lasting relationships with customers through effective communication.
- Provided accurate information about products and services.
- Collaborated with team members to ensure smooth daily operations and communication.
- Conducted store promotions and events to engage customers and boost sales activities.
- Negotiated prices and set up contracts to finalize sales agreements.
Education
High School Diploma -
Avonmore Tertiary Institute
Tauranga, NZ06-2001
Some College (No Degree) - Automotive Engineering
Tauranga Boys Collage
Tauranga, NZSkills
- Route planning
- Cargo management
- Safety compliance
- Time management
- Attention to detail
- Team collaboration
- Customer communication
Certification
Class 1 is full as of September 2007.
Timeline
Truck Driver Class 5
Growing Spectrum New Zealand LTD
08.2022 - Current
Warehouse Forklift Operator
Tim Pack Industries
02.2022 - 08.2022
Customer Service Sales Representative
Mitre 10 MEGA Tauranga
07.2017 - 02.2022
High School Diploma -
Avonmore Tertiary Institute
Some College (No Degree) - Automotive Engineering
Tauranga Boys Collage