I enjoy travelling, and have been to many countries around the world I also have a passion for baking, and regularly make and decorate cakes as my main hobby
Kim Scott
Warkworth
Summary
Skilled in business administration, ensuring compliance and financial integrity. Experienced with operational management, staff supervision, and customer service excellence. Utilizes strong interpersonal skills and strategic thinking to ensure smooth daily operations. Track record of effective problem-solving and maintaining high standards in dynamic settings.
Overview
26
26
years of professional experience
Work History
Duty Manager
Jin Jin Matakana
08.2024 - Current
- Serving customers and taking phone orders
- Managing the food and drinks to be served in a timely manner
- Cash handling
- Upholding the licensing requirements of the premises as required
- Maintaining the smooth operation of the restaurant during service.
- Troubleshooting any issues as they arise.
School Relations Administrator
Matakana School
11.2018 - Current
- General marketing and PR as required to promote school events. Liaise with sponsors.
- Organize workflow and delegated tasks effectively to ensure timely project completion.
- Create and distribute regular newsletters and correspondence to go out to school families.
- Correspond with parents and staff through email, telephone.
- Manage multiple tasks and meet time-sensitive deadlines.
- Provide clerical support to teachers and Senior Management.
- Oversee event planning and execution.
- Handled sensitive information discreetly
- Purchase books for the school Library, and maintain the systems required for effective day to day running.
Treasurer
Warkworth Walks
01.2016 - 01.2022
- Oversaw the successful completion of external audits without any major findings or issues raised by auditors.
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
- Enhanced & refined financial reporting processes as required
Cafe Owner / Operator
Quince Cafe
04.2016 - 09.2018
- Managed financial aspects of the business, including budgeting, forecasting, and controlling costs.
- Ensured compliance with health and safety regulations through regular employee training sessions and facility inspections.
- Mentored and trained employees to improve performance and encourage professional growth.
- Enhanced customer loyalty through exceptional service and consistent product quality.
- Fostered a welcoming atmosphere by maintaining a clean, organized, and visually appealing cafe environment.
- Continually refined menu options based on customer feedback, ensuring a variety of choices that appealed to a wide range of tastes and preferences.
Office Manager / Owner
Orewa Panelbeaters
04.1999 - 03.2016
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets. Submit GST and PAYE as required. Compiled annual files ready for the accountant at the end of the financial year.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- General day to day running of the office, and liaising with the workshop to ensure their requirements were met.
Education
Certificate - Small Business Management
Open Polytechnic
Auckland 01-1999
Trade Certificate - Basic Cookery, And General Catering
Auckland Institute of Technology
Auckland 01-1993
Skills
- Customer Service
- Excellent time management
- Employee Training
- Team Supervision
- Attention to Detail
- Cash Management
- Work Planning and Organization
- Verbal and written communication
- Health and safety compliance
- Operations Management
- Business Administration
Interests
Timeline
Duty Manager
Jin Jin Matakana
08.2024 - Current
School Relations Administrator
Matakana School
11.2018 - Current
Cafe Owner / Operator
Quince Cafe
04.2016 - 09.2018
Treasurer
Warkworth Walks
01.2016 - 01.2022
Office Manager / Owner
Orewa Panelbeaters
04.1999 - 03.2016
Certificate - Small Business Management
Open Polytechnic
Trade Certificate - Basic Cookery, And General Catering
Auckland Institute of Technology
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