Kinder Kaur
Whangarei
Summary
Ready to take on a new position where well-developed talents can be best utilized. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Technology Sales Consultant
HARVEY NORMAN
10.2022 - Current
- Trained new team members on company products, market trends, and best practices for successful technology sales consulting.
- Actively participated in regular sales meetings sharing successes, challenges, and strategies contributing towards fostering a collaborative and results-driven team environment.
- Implemented effective sales strategies for consistently exceeding monthly quotas and increasing company revenue.
- Utilized CRM software to efficiently track client interactions, ensuring timely follow-ups and accurate recordkeeping.
- Negotiated contracts with key decision-makers, resulting in profitable long-term agreements and increased customer loyalty.
- Consistently met or exceeded quarterly targets contributing significantly towards overall success of the company''s sales department.
- Developed customized sales presentations, addressing the specific concerns and requirements of prospective clients.
Front office Executive /Reception
Taipa Beach Resort
06.2019 - 06.2022
- Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience
- Handling customer complaints and special requests
- Scheduling staff shifts and managing other HR-related tasks
- Hire, train, and supervise front office employees, ensuring they provide excellent guest services and enforce hotel policies
- Interact with customers both in person and over the phone, assist with inquiries, and mitigate any guest complaints
- Handle the front desk budget and order office supplies as needed.Compile occupancy reports and financial information for the general manager.
- Enhanced guest satisfaction with prompt attention to inquiries and professional communication skills.
- Coordinated with housekeeping staff to ensure timely room turnovers, resulting in improved guest experience.
- Assisted in training new front office team members, leading to increased productivity and efficiency.
Resident Manager
Mangonui Waterfront Apartments
10.2017 - 04.2019
- Front desk operations, reservations, and customer services
- Ordering supplies & maintaining the budget
- Maintaining customer service, along with accommodating the needs of guests
- Recruiting, training, and supervising staff
- Overseeing personnel, ensuring that the facilities are properly maintained
- Business marketing and advertising
- Managing the website and handling the booking inventory.
Customer Service Representative
Four Square, Coopers Beach
03.2017 - 10.2017
- Manage all orders online, supervise and delegate tasks to Team Members
- Working cooperatively in a fast-paced team environment
- Ensuring customers and served in a friendly and efficient manner
- Provide excellent customer service and address needs of customers in a timely and effective manner.
Customer Service (POS)
Thirsty Liquor, Coopers Beach
02.2017 - 03.2017
- Working at Point of Sale (POS)
- Providing customer service
- Work with team members to filling the products.
Supervisor (In Grocery and Liquor Department)/ Checkout Operator +LOTTO
Four Square Te Anau
10.2016 - 01.2017
- Doing LOTTO and supervise all other staff members, providing training to new staff
- Supervise and delegate tasks to Grocery and liquor Team Members
- Great knowledge about all grocery products
- Working cooperatively in a fast-paced team environment
- Providing a safe environment for customers
- Filling and maintaining the presentation of stock
- Ensuring customers and served in a friendly and efficient manner
Senior Web Developer
Estreet IT Solutions Pvt. Ltd. (Overseas)
10.2015 - 08.2016
- Developing and maintaining the front-end/back-end functionality of websites
- Develop Responsive design websites
- Participating in discussions with international clients to clarify their requirements
- Creating logos, banners and buttons for websites
- Provide guidance to other team members on web development issues
- Developing websites that have a consistent feel and look throughout
- Involved in creating a comparison site from scratch
- Devising SEO strategies based around specific keywords
- Testing and validating work produced as part of the development process
- Back end development and maintenance of websites using PHP and MySQL
- Responsible for web-hosting of websites
- Responding to clients enquires and maintenance of their websites accordingly
- Performed maintenance and updates to existing client Web sites
- Responsible for working on a range of projects, designing appealing websites and interacting on a daily basis with graphic designers.
Web Developer
Enjoin Tech Pvt. Ltd. (overseas)
01.2015 - 10.2015
- Involved in creating a comparison site from scratch
- Helped end users to solve operating problems
- Developing and maintaining the front-end/back-end functionality of websites
- Participating in discussions with clients to clarify what they want
- Creating logos, banners and buttons for websites
- Deploying the websites online and maintaining the websites.
Web Developer
Study Plus Pvt. Ltd. (Overseas)
08.2013 - 12.2014
- Developing and maintaining the front-end/back-end functionality of websites
- Participating in discussions with clients to clarify what they want
- Creating logos, banners and buttons for websites
- Creating promotional banners for company
- Responsible for web-hosting of websites
Education
Bachelor of Computer Science and Information Technology, Level 7: NZQA Assessed - Computer Science Engineering
Punjab Technical University
05.2013
High School -
03.2009
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving abilities
- Time management
- Attention to detail
- Solution selling
- Sales Training & assistance
- CRM proficiency
- Email Communication
- Telephone communication
- Deal Closing
- Sales Presentations
Qualificationsachieved
- NZQA level -7(Computer Science Technology)
- Liquor Controller Qualification (LCQ)
- Health and safety Certificate
References
Available on request
Timeline
Technology Sales Consultant
HARVEY NORMAN
10.2022 - Current
Front office Executive /Reception
Taipa Beach Resort
06.2019 - 06.2022
Resident Manager
Mangonui Waterfront Apartments
10.2017 - 04.2019
Customer Service Representative
Four Square, Coopers Beach
03.2017 - 10.2017
Customer Service (POS)
Thirsty Liquor, Coopers Beach
02.2017 - 03.2017
Supervisor (In Grocery and Liquor Department)/ Checkout Operator +LOTTO
Four Square Te Anau
10.2016 - 01.2017
Senior Web Developer
Estreet IT Solutions Pvt. Ltd. (Overseas)
10.2015 - 08.2016
Web Developer
Enjoin Tech Pvt. Ltd. (overseas)
01.2015 - 10.2015
Web Developer
Study Plus Pvt. Ltd. (Overseas)
08.2013 - 12.2014
High School -
Bachelor of Computer Science and Information Technology, Level 7: NZQA Assessed - Computer Science Engineering
Punjab Technical University
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