Kira Zaremba
Christchurch,New Zealand
Summary
Dynamic hospitality professional with extensive experience at Urban Revival, where I honed my coffee-making skills and earned my Duty Managers Certificate. Known for exceptional customer service and effective multitasking, I thrive under pressure while delivering high-quality results. Committed to creating memorable experiences for guests and fostering a positive team environment.
Overview
7
7
years of professional experience
Work History
Barista/Duty Manager
Urban Revival
Christchurch, New Zealand
03.2021 - Current
- Working at Urban has given me a lot more opportunities to succeed in my hospitality career. I achieved my Duty Managers Certificate in 2022, during this time I was able to lead and supervise the staff. I also have been able to perfect my coffee making skills to a high standard, thus becoming a reliable, fast and efficient Barista.
- I have thoroughly enjoyed working at Urban and have made some valuable skills that will help me go further in my career.
Waitress/Barista
Port and Eagle Pub
Christchurch, New Zealand
10.2019 - 02.2021
- This position required me to give exceptional customer service. My daily duties consisted of waitressing, making coffees, bar work, and keeping up with normal cleanliness of the pub.
Cafe All Rounder
Chipmunks Playground and Cafe
Christchurch, New Zealand
01.2019 - 08.2020
- This position required me to serve customers, make coffees, host parties and entertain children. Daily duties consisted of maintaining the cafe and keeping it clean and safe for customers to use. I also managed the till, the front concession stand and delivered coffee and food.
Waitress
Addington Raceway
Christchurch, New Zealand
11.2018 - 11.2018
- I worked briefly at Addington Raceway during cup week and further events as a waitress and all rounder. This was my first job, giving me valuable experience into the hospitality industry.
Concession/Usher worker
Town hall Cinema
Christchurch, New Zealand
06.2018 - 10.2018
- I previously worked at the Rangiora Town hall Cinema, for a brief time, before focussing on my studies. My daily duties consisted of ushering, cleaning the cinemas, serving behind the counter, making coffees, balancing the till & float and serving alcohol. I then went onto completing my serve-wise certificate.
Education
Diploma level 5 - Travel and tourism
New Zealand school of tourism
Christchurch, New Zealand12.2022
Diploma - Early Childhood
NZTC
Christchurch, New Zealand12.2019
NCEA level 2 -
Rangiora Highschool
Christchurch, New Zealand11.2018
Skills
- Coffee making
- Coffee preparation
- Customer service
- Cash handling
- Time management
- Multitasking
- Friendly and outgoing
- Latte art
- Problem solving
- Working well under pressure
Timeline
Barista/Duty Manager
Urban Revival
03.2021 - Current
Waitress/Barista
Port and Eagle Pub
10.2019 - 02.2021
Cafe All Rounder
Chipmunks Playground and Cafe
01.2019 - 08.2020
Waitress
Addington Raceway
11.2018 - 11.2018
Concession/Usher worker
Town hall Cinema
06.2018 - 10.2018
Diploma level 5 - Travel and tourism
New Zealand school of tourism
Diploma - Early Childhood
NZTC
NCEA level 2 -
Rangiora Highschool