Kithmi Mawella
Auckland
Summary
Motivated and detail-oriented professional transitioning into a career as a pharmacy technician, bringing strong organizational skills, excellent customer service experience, and a passion for healthcare. Dedicated to ensuring accuracy in medication handling and supporting pharmacists in delivering quality patient care. Eager to apply newly acquired knowledge and skills while continuing to learn and grow within the pharmacy field.
Overview
7
7
years of professional experience
Work History
Cafe Manager
Scoopers
06.2022 - 10.2024
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Trained employees to consistently exceed customers' expectations and provide superior service.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
- Handled business administration functions such as payroll, cash register counting, and supply ordering.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Chef de Partie
Grand Millennium Hotel
03.2018 - 04.2022
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Trained employees to consistently exceed customers' expectations and provide superior service.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
- Handled business administration functions such as payroll, cash register counting, and supply ordering.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Education
Certificate - Pharmacy Technician
Open Polytechnic
Wellington, WGNDiploma - Culinary Arts
NSIA
Auckland, NZ07-2018
Skills
- Customer engagement
- Attention to detail
- Communication
- Payment processing
- problem solving
- Record management
Timeline
Cafe Manager
Scoopers
06.2022 - 10.2024
Chef de Partie
Grand Millennium Hotel
03.2018 - 04.2022
Certificate - Pharmacy Technician
Open Polytechnic
Diploma - Culinary Arts
NSIA
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