Kristen Buckley
Marewa,Napier
Summary
Dedicated Dental Assistant with over 7 years of experience at Dental on Raffles, excelling in patient care and administration roles. I have a strong work ethic and enjoying working in roles that are focused on patient experience within a business.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Dental Assistant
Dental on Raffles
01.2018 - Current
- I’m a friendly and approachable person who has over seven years of experience in clinical, administrative and management roles.
- In this workplace I have gained certificates in Dental Assisting, Monitoring a Sedated Patient and Level 3 First Aid.
- I really thrive in fast-paced, team-focused environments and take pride in delivering and advocating for patients. I am known for my positive attitude, strong work ethic, and ability to communicate with patients and my team.
- I have strong admin skills, which include ACC/OHSA invoicing and payments, ordering supplies, writing referrals for providers, emails, a great phone manner, and delegating tasks in a friendly and kind manner.
- I started my role as a primary dental assistant, and within the first year, my skills were recognised, leading to my promotion to my current role as Supervisor, which is based at reception. I have also covered for my 2IC operations manager twice during her maternity leave.
- It is an extremely fast-paced workplace with 6 dentists, 3 hygienists, and 11 assistants, all of whom I communicate clearly and effectively with.
Dental Assistant
Symes de Silva and associates Dental Clinic
06.2017 - 01.2018
- This was a short position for me, as my now husband was finishing up studying and moving back to Hawkes Bay where we were both raised.
- Symes de silva was also an extremely busy practice with 7 Dentist and 3 Hygienists which required a lot of multi-tasking and time management skills.
- This role taught me that I enjoy dealing with patients and providing them with the best care possible.
Customer Service Agent
Aeorcare Ltd
Wellington
11.2016 - 06.2017
- I utilized computer systems to check passengers' in for domestic and international flights.
- I had to have exceptional attention to detail and make sure all visas and passport documentation was sufficient for passengers to enter countries.
- The only reason I left this job was I had always wanted to try working within the health care industry and had the opportunity at Symes de Silva.
Front of House
Berry Tasty
Napier
01.2010 - 12.2016
- This was my one and only afterschool/weekend job when I was at high school.
- I was in sole charge on the weekends at quite a young age; this allowed me to demonstrate incredible leadership and delegation skills.
- I was responsible for the cleaning and locking up of the building at the end of each shift.
- It was a busy little café requiring exceptional organisation skills.
Education
Tourism And Travel Management
New Zealand School of Tourism
Wellington, NZ01-2017
Skills
- Accurate & Timely Communication
- Public Speaking
- Customer Service
- Patient Interaction
- Chair Side Assisting
- Advocacy for Patients
- Organisation Skills
- Time Management
- Prioritising emergency bookings
- Documentation
- Equipment Ordering
- ACC/OHSA invoicing & payments
Certification
Certificate in Dental Assisting
Certificate in Monitoring a sedated patient
Level 3 First Aid
References
References available upon request.
Timeline
Dental Assistant
Dental on Raffles
01.2018 - Current
Dental Assistant
Symes de Silva and associates Dental Clinic
06.2017 - 01.2018
Customer Service Agent
Aeorcare Ltd
11.2016 - 06.2017
Front of House
Berry Tasty
01.2010 - 12.2016
Tourism And Travel Management
New Zealand School of Tourism