Kumi Uemura
Saint Albans,NZ
Summary
I am writing concerning a position of an administration and accountant with your organization. I found your advertisement on NZ daisuki, and I have a particular interest in working for your company and would appreciate being candidate for employment. I have 5 years experience as an administrative where I have worked in a variety of departments including import trading, General Affairs and procurement. During this time I have obtained skills and knowledge specific to these areas including international trading, sales administrative and stock management. My skill set includes practical computer skills, being proactive, good personal presentation, accuracy, good communication, and the ability to work under pressure and within time constraints. I take pride in my work ethic and the positive attitude and contribution I bring to a team environment. I am hard working and dependable. I have read the job description posted for this position, and I believe that I have a great deal to offer the company. I am bi-lingual and a native Japanese speaker. I am an experienced traveler and now have residency New Zealand. I am looking forward to becoming a part of the Christchurch community. Enclosed is my resume. I look forward to discussing my suitability for this role with you further. Please feel free to contact me to discuss my application further. Thank you for your time and consideration. Sincerely, Kumi Uemura
Overview
3
3
years of professional experience
Work History
Restaurant Floor Manager
Cave Japanese Sake and Tapas
Arrowtown, OTA
09.2022 - 09.2025
- Assisted in managing daily restaurant operations to ensure efficient service delivery.
- Collaborated with kitchen staff to maintain timely food preparation and presentation standards.
- Learned and followed safety protocols to create a secure dining environment for guests and staff.
- Supported inventory management by tracking stock levels and assisting with ordering supplies.
- Engaged with customers to enhance dining experience through attentive service and feedback collection.
- Adapted quickly to changing priorities during peak hours, maintaining composure under pressure.
- Provided training support for new team members on operational procedures and customer interaction protocols.
- Contributed to maintaining cleanliness and organization of dining area to uphold health standards.
- Enhanced customer satisfaction by implementing efficient floor management strategies and maintaining a clean, inviting dining environment.
- Assisted in revenue growth by contributing innovative ideas for menu development, promotions, and special events.
- Fostered teamwork among staff members through clear communication of goals, expectations, and responsibilities.
- Resolved customer complaints promptly and professionally, leading to repeat business and positive reviews.
- Streamlined daily operations for smooth service flow through effective staff scheduling, task delegation, and communication.
- Maintained strong relationships with guests by addressing their needs in a timely and personalized manner, leading to increased loyalty and repeat business.
Sales Administrative Assistant
Tokyo Food
Christchurch NZ
06.2022 - 09.2023
- Managed daily sales inquiries, ensuring prompt responses and excellent customer service.
- Coordinated schedules for sales meetings, optimizing team availability and resource allocation.
- Assisted in preparing sales reports using CRM software, enhancing data accuracy and accessibility.
- Supported marketing initiatives by organizing promotional materials and tracking inventory levels.
- Streamlined administrative processes, improving efficiency in order processing and client communications.
- Maintained updated client records in database systems to facilitate seamless access to information.
- Created and maintained reports, documents, and presentations to assist with administrative support.
- Collected and maintained file of receipts to coordinate expense report submission.
- Streamlined sales processes with efficient data entry and management of client information in the CRM system.
- Maximized time management skills to achieve multiple tasks under strict deadlines without compromising quality or attention to detail in daily responsibilities.
- Demonstrated adaptability within a fast-paced environment by swiftly learning new software programs used in day-to-day operations.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Cross-trained to support other teams to meet operational needs and team deadlines.
Education
Bachelor of Arts - Language Communication
Aichi Syukutoku University
Aichi JP03-2013
Skills
- Staff training and development
- Delegation and supervision
- Health and safety compliance
- Sanitation standards
- Food presentation
- Recruitment and hiring
- Guest relations
- Staff motivation
- Marketing and promotions
- Performance evaluations
- Scheduling and labor control
- Nutrition and allergy awareness
- Point of sale systems
- Food and beverage pairing
- Table management
- Inventory control and record keeping
- Passion for customer satisfaction
- Organization and prioritization
- Team management
- Customer loyalty
- Point of sale (POS) system operation
- Supervisory skills
- Pre-shift walk-through
- Conflict resolution techniques
- Schedule coordination
- Shift management
- Recruitment
- Supply chain management
- Resource allocation
- Purchasing and cost control
- Restaurant operations management
- Proven sales record
- Menu pricing
- Teamwork
- Teamwork and collaboration
- Multitasking Abilities
Timeline
Restaurant Floor Manager
Cave Japanese Sake and Tapas
09.2022 - 09.2025
Sales Administrative Assistant
Tokyo Food
06.2022 - 09.2023
Bachelor of Arts - Language Communication
Aichi Syukutoku University