Kylie Kurupo
Summary
I am very reliable with a wealth of expertise in the Airline industry and have developed a passion currently in the Funeral industry offering a superb work ethic. I have a motivated service driven personality, looking to join and be part of a growing company.
I am recognized consistently for performance excellence, interpersonal skills and team driven environments, and have impeccable time management skills.
I have a very welcoming attitude and have respect for any policies and contracts that are required of me if a position should arise.
Overview
21
21
years of professional experience
Work History
Funeral Director and Trainee Embalmer
Gentle Touch Funeral Services
10.2023 - 04.2025
- Taking care of all mortuary needs of the deceased, this includes embalming or sanitation treatment, washing, drying, make up, dressing and placing deceased into the chosen casket
- Consult with families of the deceased regarding final arrangements of the deceased, nature of the funeral service, disposition of remains, venues, funeral costs and prepare newspaper and other required social media documentation
- Assist families in working with Insurance Companies and other government agencies to assist and liaise with all matters pertaining to death benefits
- Prepare legal documents and death certificates and as well as discuss and negotiate pre-arranged funerals with clients
- Assisting with the day to day operations including maintaining a clean organised and tidy work space and place
- On call 3 weekly roster, answer all calls when required and arrange for transfer of the deceased from the place of death to the funeral home
Customer Service Supervisor
Jetconnect Qantas Airways
11.2003 - 08.2023
- Conducted pre-flight aircraft checks, verifying placement and proper working order to maintain hightest levels of on-board security
- Complied with all airline and national aviation regulations to ensure that complete safety and security procedures are met
- Maintained high standards of cleanliness and personal appearance, promoting sense of professionalism and passenger confidence in crew
- Served food and beverages to multiple passengers per flight, consistently complying with airline health and safety standards as well as Responsible Service of Alcohol
- Implemented customer complaint response strategies, providing rapid and effective follow up to ensure customer satisfaction
- Report writing and Documentation
- Organizing workflow and ensuring that cabin crew understand their duties and delegated tasks
- Coach and mentor diligently creating safe environments everyday and support continuous improvement
Secondary Butchery
Silverfern Farms
01.2022 - 11.2022
- Machine Operator (Skinner) Beef Cuts
- Pre-operation set up and break down
- Kept machinery well-maintained in line with safety regulations
- Health and Safety compliant in the department while in Production
- Sanitised machinery and maintained organised work area to support cleanliness
- Trainer - Training and coaching chosen candidates, ensuring Health and Safety, Safe use of machine while in Production, correct PPE gear is worn at all times. Accident/Incident Reporting, correct sign in and out procedures.
- Keeping the work area safe and free of any dangerous obstructions
- Controlled factory equipment to exceed daily production targets
- Wellbeing and Fitness upkeep daily
Education
Diploma Travel And Tourism -
Crown Institute of Studies
Auckland 11-1999
Skills
- Reliability and punctuality
- Knowledge of Legal procedures
- Adaptable to change
- Team player
- Organization skills
- Business Acumen
- Interpersonal Skills
- Able to work under pressure
- Compassionate
- Culturally sensitive
- Hygiene and Cleanliness
- Customer Service
- Flexible
Timeline
Funeral Director and Trainee Embalmer
Gentle Touch Funeral Services
10.2023 - 04.2025
Secondary Butchery
Silverfern Farms
01.2022 - 11.2022
Customer Service Supervisor
Jetconnect Qantas Airways
11.2003 - 08.2023
Diploma Travel And Tourism -
Crown Institute of Studies
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