Kyra Hope-Johnstone

In the online department I took on many roles such as being a, Picker, Coordinator, and Supervisor.

Within these roles I,

• Handled customer inquiries, addressing concerns with professionalism, empathy, and politeness.
• Contributed to overall teamwork atmosphere through open communication with coworkers regarding tasks needing completion or assistance.
• Assist in training new employees on proper procedures for working in the online department.
• Regularly participate in-store meetings to stay informed on updates regarding policies, procedures or promotions happening within the supermarket.
• Demonstrated flexibility in schedule availability, often taking on additional shifts to cover coworker absences or during high-traffic periods.