Lachlan Zann-Roland
Truro
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Volunteer Hostel Worker
Milingona City Center
06.2024 - 09.2024
- Increased repeat bookings by cultivating positive relationships with guests through attentive service and genuine hospitality.
- Collaborated with team members to provide exceptional customer service and seamless operations.
- Enhanced guest satisfaction by promptly addressing inquiries and resolving issues effectively.
- Coordinated housekeeping schedules to maintain high standards of cleanliness throughout the facility.
Car Salesman
Blaikies Dodge
01.2023 - 02.2024
- Increased car sales by effectively demonstrating vehicle features and benefits to potential customers.
- Achieved dealership sales goals with consistent follow-up on leads and proactive communication with clients.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly to ensure satisfaction.
Volunteer Fire Fighter
Cobequid Fire
01.2022 - 02.2024
- Administered first aid and conducted emergent response management.
- Strengthened firefighter skills through ongoing professional development opportunities such as attending workshops or conferences related to the field.
- Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
Delivery Driver
River Breeze Farm
06.2021 - 08.2022
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Team Member
Tim Hortons
06.2020 - 08.2022
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
Education
No Degree - Professional Sales
NSCC
Truro, NS05.2022
Skills
- Critical Thinking
- Customer Service
- Active Listening
- First Aid/CPR
- Decision-Making
- Athletic
Certification
Medical First Responer
Timeline
Volunteer Hostel Worker
Milingona City Center
06.2024 - 09.2024
Car Salesman
Blaikies Dodge
01.2023 - 02.2024
Volunteer Fire Fighter
Cobequid Fire
01.2022 - 02.2024
Delivery Driver
River Breeze Farm
06.2021 - 08.2022
Team Member
Tim Hortons
06.2020 - 08.2022
No Degree - Professional Sales
NSCC
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