Lakshika Samarasinghe
Invercargill,New Zealand
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Restaurant Staff Member
TenTen Thai Restaurant
Invercargill, Invercargill
10.2023 - Current
- Assembled and served meals according to specific guest requirements.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Ensured that all health codes were followed while preparing meals.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Operated POS terminals to input orders, split bills and calculate totals.
- Prepared workstations with ingredients and tools to increase efficiency.
- Addressed complaints to kitchen staff and served replacement items.
- Inspected equipment on a regular basis to make sure it was functioning properly.
- Maintained a clean dining area by wiping tables and chairs, sweeping floors and emptying trash bins.
- Informed guests about daily specials, upcoming events and promotions offered at the restaurant.
- Provided exceptional service to high volume of daily customers.
- Answered phone calls from customers inquiring about reservations or take-out orders.
- Packaged and bagged cooked food and prepared items.
- Processed payments from customers using cash registers and credit card terminals.
Teacher
Ratnapura
05.2013 - 08.2023
- Used to design and conduct lessons for students
- Led classroom instruction in both computer theory and practical applications
- Guided and supervised student computer laboratory work
- Teaching students with Visual aids for better understanding
- Gave individual attention to students for improving school results
- Helping and guiding the students for any problems that they come across academically
- Managing and coordinating annual functions, trips
- Stay updated with the changing syllabus
- Collaborate with other teachers to allow technology integration in all classrooms
- Maintained and updated student grade and attendance records on a regular basis
- Attended various professional development workshops and activities.
External Instructor
Ratnapura
06.2013 - 10.2013
- Teaching students with Visual aids for better understanding
- Stay updated with the changing syllabus
- Designing the syllabus for the students and the school
- Used to design and conduct lessons for students
- Gave individual attention to students to improve the result.
Education
Bachelor of Science -
Sri Lanka Institute of Information Technology (SLIIT)
01.2011
Master of Science - Information Technology
Southern Institute of Technology
Invercargill, NZSkills
- Fundamentals of computer Systems
- Whatsapp, MS Teams
- OS and MSOffice Package
- Pascal,python,scratch (Programming Language)
- Database, Multimedia, HTML
- Food Delivery
- Food Inspection
- Guest Engagement
- Safe Food Handling
- Beverage Preparation
- Cash Handling
- Dining Customer Service
- Positive and Professional
Languages
- English
- Sinhala
References
Available on request
Languages
Sinhala
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Restaurant Staff Member
TenTen Thai Restaurant
10.2023 - Current
External Instructor
06.2013 - 10.2013
Teacher
05.2013 - 08.2023
Bachelor of Science -
Sri Lanka Institute of Information Technology (SLIIT)
Master of Science - Information Technology
Southern Institute of Technology
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