Summary
Overview
Work History
Education
Skills
Certification
LINGUISTIC ABILITIES
PERSONAL DETAILS
DECLARATION
Timeline
Generic

LIJO PHILIPOSE VARGHESE VAIDYAN

Waikato,New Zealand

Summary

Systems professional prepared to deliver high standards and impactful results. Expertise in system design and integration, consistently enhancing operational efficiency. Known for strong teamwork and adaptability, with focus on innovation and reliability. Skills include systems analysis and project management, valued for meticulous attention to detail and proactive approach.

Overview

12
12
years of professional experience
1
1
Certification

Work History

System Engineer

Smile Elec. App. & Computers.
06.2015 - 12.2024
  • Responsible for handling and managing all support calls related to computer hardware, software and network related issue.
  • Establish and maintain effective collaboration with vendors and support teams to ensure timely resolution of hardware, software, and network issues.
  • Responsible for activities relating to the evaluation, analysis, and setup of PC-based software
  • Configuring and managing the Hyper-V servers &VMware ESXI 6.5 & 6.7
  • Implement and administration VMware vSphere infrastructure
  • Installing and configuring the Microsoft windows servers
  • Arranging the server rack, mounting the hardware server, and hardware devices like switches and firewalls for clients.
  • Installing and configuring the Acronis &Veeam backup solution
  • Maintained a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
  • Configuring and managing HPE SAN & Synology storage devices.
  • Administration of Microsoft office 365 mail.
  • Managing the Fortinet firewall.
  • Configuring the network switches
  • Handling the hardware issue related IBM, DELL servers, HP Pro Liant Servers likes DL 380 G7, G8, G9, G10 Models
  • Handling the hardware issue related to HP, DELL and Lenovo desktop and laptops
  • Troubleshooting in Windows client operating systems, Windows 10/11, and Windows Server operating systems.
  • Managing and installing CCTV and biometric attendance devices.
  • Installing the Antivirus server software like Kaspersky and F-secure.
  • Managed user account using active directory 2008 & 2019 to create new domain account and provided controlled access to existing network shares.
  • Managing active directory, DNS, DHCP, and file server.
  • Trouble shooting in windows client Operating Systems such as windows and windows servers.
  • Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
  • Created comprehensive documentation for system configurations, procedures, and best practices to facilitate knowledge sharing among team members.
  • Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
  • Managed and monitored installed systems for highest level of availability.
  • Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations.

System Administrator

Matrimony.com Pvt. Ltd
01.2013 - 03.2015
  • Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
  • Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
  • Managing the organization's network and telephony, PABX, and VoIP.
  • Managing CCTV and biometric attendance devices.
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Installing the Microsoft Office products.
  • Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
  • Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to end users.
  • Collaborated with IT team to develop and implement comprehensive disaster recovery plans, ensuring minimal data loss during critical incidents

Education

Bachelor’s degree (BA) - History

Mahatma Gandhi University
India
03.2013

Advanced Diploma - IT Infrastructure and Network Engineering

Accel IT Academy –Cochin
India
10.2009

Skills

  • Virtualization management with VMware and Hyper-V
  • HPE SAN and NAS storage administration
  • Configuration of wireless networks
  • System administration
  • Networking Cisco & Aruba Switches configuration
  • IT Infrastructure development
  • Hpe, Dell, Lenovo Server hardware service
  • Desktop,workstation,laptop hardware service
  • Windows server administration
  • Hardware and software installation
  • Firewall configuration
  • IP cameras

Certification

  • Cisco Certified Network Associate
  • Microsoft certified IT Professional
  • Azure certified Administrator
  • Office 365 certified Administrator

LINGUISTIC ABILITIES

English, Malayalam

PERSONAL DETAILS

Sex: Male.  

Nationality: Indian.  

Visa status: Permanent Resident  

Driving License : NZ full driver's licence

DECLARATION

I hereby declare that the above-given information is true to the best of my knowledge, and I assure you that I will work sincerely for the betterment of the organization.

Timeline

System Engineer

Smile Elec. App. & Computers.
06.2015 - 12.2024

System Administrator

Matrimony.com Pvt. Ltd
01.2013 - 03.2015

Bachelor’s degree (BA) - History

Mahatma Gandhi University

Advanced Diploma - IT Infrastructure and Network Engineering

Accel IT Academy –Cochin

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LIJO PHILIPOSE VARGHESE VAIDYAN