Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Lila Coles

Papamoa,BOP

Summary

I have working experience in hospitality and have gained skills in providing excellent customer service. I am hardworking, friendly, reliable and have a positive attitude. Willing to take on any responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Front of house / Waitress

Nz Kebab & Pide House
07.2023 - 02.2024
  • Managed the till and answered phone calls.
  • Trained new staff on restaurant procedures and policies, which improved performance from the new staff.
  • Prepared food items such as hot fries before packing meals.
  • Read food order slips and received verbal instructions to properly prepare food.
  • Cleaned and sanitized utensils, equipment and work areas after use.
  • Performed well with team members to ensure outstanding service during work hours.

Waitress

Mixture Eatery
02.2022 - 06.2023
  • Greeted new customers, served food and beverages promptly with focused attention to customer needs.
  • Learnt to use the till, and eftpos machine.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Built relationships with regular customers.
  • Remained calm when dealing with difficult customers or during busy shifts.

Friends And Family

Babysitter
01.2022 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.


Education

NCEA -

Mount Maunganui College

Skills

  • Excellent customer service
  • Able to take on instructions well, and work well within a team
  • Waiting tables, and food running
  • Manage the till
  • Menu memorization
  • Quick and efficient
  • Reliability and punctuality

Hobbies

HipHop Dance Academy & HipHop Dance, Surfing, Volleyball for School, Walking and Reading!

Timeline

Front of house / Waitress

Nz Kebab & Pide House
07.2023 - 02.2024

Waitress

Mixture Eatery
02.2022 - 06.2023

Friends And Family

Babysitter
01.2022 - Current

NCEA -

Mount Maunganui College

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Lila Coles