Linh Hoang
Auckland,Birkenhead
Summary
Reliable team member with experience processing payments, helping customers, balancing cash drawers and working within various departments.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Swarovski
09.2022 - Current
- Helped customers locate products and check store system for merchandise at other branches.
- Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
FOH/Waitress
Sweat Shop Brew Kitchen
04.2022 - 08.2023
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Checkout Operator
PAKNSAVE Wairau Road
06.2019 - 04.2022
- Balanced daily transactions with accurate closing processes.
- Operated cash register, collected payments and provided accurate change.
- Met high productivity standards in processing payments for customers.
Front of House Team Member
Katsubi
03.2021 - 11.2021
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
- Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
- Followed national, state and local safety, health and sanitation guidelines to protect guests.
Education
Bachelor of Commerce - Commercial Law & International Business
University of Auckland
AucklandHigh School Diploma -
Glenfield College
Auckland04.2021
High School Diploma -
Westlake Girls' High School
Auckland, NZ11.2019
Skills
- Team Player
- Ordering Taking
- Willing to learn
- Transactions and Cash Handling
- Positive Attitude
- Ability to work in fast paced environments
- Serving Customer Needs
Timeline
Sales Assistant
Swarovski
09.2022 - Current
FOH/Waitress
Sweat Shop Brew Kitchen
04.2022 - 08.2023
Front of House Team Member
Katsubi
03.2021 - 11.2021
Checkout Operator
PAKNSAVE Wairau Road
06.2019 - 04.2022
Bachelor of Commerce - Commercial Law & International Business
University of Auckland
High School Diploma -
Glenfield College
High School Diploma -
Westlake Girls' High School
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