Llewelyn Jr. Kavinta
Totara Park,Upper Hutt
Summary
Deadline-oriented Courier offering well-developed delivery, pickup and customer service skills. Safely operates vehicles in variety of traffic, road and weather conditions. Masterfully reads maps or sets GPS to determine and track routes. Detail-oriented Courier with pleasant disposition offering positive customer service experiences. Manages complex routes with excellent organizational skills. Experienced supervising and dispatching courier teams. Accomplished delivery professional with great people and problem-solving abilities. Maintains impeccable appearance and vehicle for fast, professional deliveries. Manages time expertly and goes above and beyond to exceed expectations.
Overview
20
20
years of professional experience
Work History
Courier Contractor
Peter Baker Transport Couriers
Totara Park, Upper Hutt
01.2004 - Current
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Observed safety protocols and driving laws to maximize road and personnel safety.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Delivered excellent customer service to clients and fellow employees.
- Devised and implemented marketing strategies to attract new clients.
- Collaborated with dispatch and supervisors to map out routes and schedules.
- Provided leadership support for team members through coaching and mentorship programs.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Education
Bachelor of Science - Business Management
Far Eastern University
Manila, Philippines03-1998
Skills
- Punctuality
- GPS Navigation
- Route Planning
- Vehicle Maintenance
Affiliations
- I play the drums and play in a band,also I practice Kalis Ilustrisimo (Filipno martial arts)
Languages
English and a little bit of Spanish
Professional
Timeline
Courier Contractor
Peter Baker Transport Couriers
01.2004 - Current
Bachelor of Science - Business Management
Far Eastern University
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