Logan Henry
Auckland
Summary
Diligent checkout/grocery assistant with strong foundation for problem-solving, effective communication, time management, and versatility in seamlessly navigating between multiple departments. Proven adaptability and successful collaboration within a team-oriented environment. Eager to transition into a heavy diesel mechanic apprenticeship, utilizing my diverse skill set to contribute to a dynamic work setting. Excited about the opportunity to apply my versatility across roles and excel in acquiring hands-on expertise in automotive repair.
Overview
3
3
years of professional experience
Work History
Checkout/Grocery Assistant
PAK'nSAVE Ormiston
03.2021 - Current
- Above average for scan rates, accuracy, and customer satisfaction on a regular basis.
- Provided excellent service by creating positive relationships with customers through listening and effective problem solving.
- Trained new employees proper checkout procedures and best practices for excellent customer service.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer satisfaction.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Fully trained on Lotto, served customers fast and efficient for customer satisfaction .
- Helped manage board (shift sheet) when supervisors need help. Ensuring breaks were on time and queues were not too busy.
- Assisted customers in locating items within the store, streamlining their shopping experience.
- Collaborated with team members to complete tasks efficiently and maintain fully stocked shelves.
- Performed price checks to ensure accuracy throughout the store's offerings, reducing discrepancies at checkouts.
- Dropped stock and fulled shelves quickly to meet customer demands at busy times.
- Checked identification when handling tobacco and Alcohol
Warehouse Picker/Packer
EB Games Warehouse
12.2020 - 01.2021
- Always had a top 3-5 picking rate among employees.
- Streamlined order processing with the effective use of barcode scanners and warehouse management software.
- Reduced product damage, carefully inspecting items for defects before packaging and reporting any issues promptly.
- Collaborated with team members to achieve daily pick and pack goals.
- Operated pallet jacks to safely transport goods from warehouse to shipping area.
- Completed cycle counts and monthly inventory.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
- Minimized product loss by reporting any damaged or missing items immediately upon discovery.
Education
University of Auckland
Auckland, NZ11.2023
High School Diploma -
Howick College
Auckland, NZ01.2023
Skills
- Time management
- Team collaboration
- Problem-solving abilities
- Effective communication
- Pallet Jack Operation
- Attention to detail
Accomplishments
- New Zealand Full Driver's License
Timeline
Checkout/Grocery Assistant
PAK'nSAVE Ormiston
03.2021 - Current
Warehouse Picker/Packer
EB Games Warehouse
12.2020 - 01.2021
University of Auckland
High School Diploma -
Howick College
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