Summary
Overview
Work History
Education
Affiliations
Languages
Custom
Timeline
Generic

Lola Haustien

Auckland,AUK

Summary

Throughout the past few years, I have worked for many different work industries and enjoyed each of them as I am very outgoing and always happy to learn new skills in a fast and reliable way.

They allowed me to live new experiences, learn about each of them, as well as motivating me to always present myself in the best and accurate ways to meet team's members expectations and client's wellbeing.

Although I have for now no past experience in retail, I have a great passion for fashion and knowledge, with a strong desire to learn how to work in this industry and make each client feel their best, confident self in the clothes they wear.

I am a bubbly, proactive and reliable team member who always reach for excellence in what I do .

As I am restarting my studies in July 2024, I could work full time until then if required, part time before or after .

Overview

3
3
years of professional experience

Work History

FOH Team Member

So French Cafe
Devonport, Auckland
03.2022 - 03.2024
  • Greeted customers and answered questions related to products and services.
  • Provided excellent customer service by ensuring orders were accurate and delivered in a timely manner.
  • Assisted with seating guests, taking reservations, and managing wait lists.
  • Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
  • Maintained cleanliness of dining area including tables, chairs, floors, windowsills.
  • Organized menus for each table according to established standards.
  • Verified that all orders were correct before serving them to customers.
  • Ensured compliance with health and safety regulations at all times.
  • Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
  • Stocked supplies such as silverware, condiments, napkins throughout the shift.
  • Communicated effectively with other team members to ensure smooth operation of restaurant activities.
  • Followed opening and closing procedures as outlined by management team.
  • Completed daily side work tasks assigned by supervisor or manager.
  • Assisted colleagues whenever needed during peak business hours.
  • Demonstrated knowledge of menu items in order to assist customers with their selections.
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.

Waitress Trainee

SideKicker
Auckland
03.2022 - 07.2022
  • Provided excellent customer service during meal times.
  • Ensured dining areas were clean and set up for each shift according to established standards.
  • Verified that all dishes served met quality expectations.
  • Maintained a professional attitude while working in a fast-paced environment.

Background Extra

Kam Talent Agency
Auckland
01.2021 - 12.2021
  • Followed instructions from directors and assistant directors throughout the day of shooting.
  • Provided background atmosphere while filming was taking place by engaging in conversations with other extras or providing appropriate reactions when necessary.
  • Stayed in character throughout the entire shoot and adhered to costume requirements as specified by production staff.
  • Kept up with long days of shooting on location or at a studio without complaint.
  • Memorized directions quickly so that no time was wasted during filming process.
  • Remained professional at all times while interacting with cast, crew, and production staff.

Nanny

Family Friends
Auckland, Takapuna
03.2021 - 07.2021
  • Monitored the children's playtime to ensure safety and wellbeing.
  • Planned age-appropriate activities to help foster physical, mental, and emotional development.
  • Organized educational games and materials to encourage learning in a fun way.
  • Developed positive relationships with each child by providing nurturing care.
  • Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.

Education

Bachelor of Science - Accounting And Finance

University of Auckland
Auckland
11-2027

High School Diploma -

Takapuna Grammar School
Takapuna, NZ
11-2021

Affiliations

  • Running
  • Painting
  • Sailing and Tennis

Languages

English
Native/ Bilingual
French
Native/ Bilingual
Chinese
Elementary
Spanish
Limited
Italian
Limited

Custom

  • As a plus, I am also great with social media (aesthetic, attracting new customers through stories and posts etc...)and I am more than happy to help if required ! I also have a tiktok account with around 29K followers and will be delighted to post about new products in the shop if wished .

Timeline

FOH Team Member

So French Cafe
03.2022 - 03.2024

Waitress Trainee

SideKicker
03.2022 - 07.2022

Nanny

Family Friends
03.2021 - 07.2021

Background Extra

Kam Talent Agency
01.2021 - 12.2021

Bachelor of Science - Accounting And Finance

University of Auckland

High School Diploma -

Takapuna Grammar School

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Lola Haustien