LOUISA MEŸLER

• Execute store development projects, including new stores, extensions, and refurbishments.
• Coordinate/oversee equipment profiling, joinery installation, and component placement.
• Supervise and train retail staff on-site to ensure merchandising standards.
• Develop and implement bay-by-bay flows and documentation for merchandising.
• Lead project teams, providing guidance and coaching on best practices.
• Assist in visual merchandising, product placement, and store presentation.
• Ensure compliance with merchandising, brand, and health & safety standards.
• Support special projects and new initiatives , ensuring timely and effective execution.

ACHIEVMENTS

• Oversaw merchandising teams, ensuring projects were completed as required.
• Improved store layouts through effective profiling and equipment placement strategies.
• Enhanced efficiency by providing training and coaching in merchandising principles.

• Boosted sales by implementing effective merchandising strategies and visually appealing displays.
• Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
• Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
• Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
• Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
• Optimized visual merchandising to create compelling product presentations that attracted and retained customers.
• Enhanced customer shopping experience with meticulous attention to product placement and accessibility.
• Organized store merchandise racks by size, style, and colour.
• Coordinated with store management to identify and capitalize on cross-merchandising opportunities.

Regular call cycle covering 4 Corners across Auckland & Waikato all banners

• Assessed merchandise mix regularly, making adjustments based on regional preferences and sales performance data.
• Developed strong relationships with store managers and staff, facilitating open communication channels for feedback and improvements.
• Managing stock (Receipting, Ordering, Stock takes).
• Maintaining high hygiene standards with regular bin cleaning.
• Support sales by ensuring the floor's stock is sufficient.
• Monitor brands shelf levels.
• Maintaining a healthy and positive business relationship with store personal.
• Cohesive and transparent relationship with the National Sales Manager.

• Developed visually engaging marketing materials to support product launches and promotions.
• Collaborated with head office for advertising campaigns, ensuring alignment with overall marketing objectives.
• Managed CRM database to maximize customer outreach efforts and strengthen client relationships.
• Educated patients on available treatment options, enabling informed decision-making for optimal outcomes.
• Collaborated with colleagues to develop individualized plans, addressing unique patient needs and goals.
• Answered incoming calls, scheduled appointments.
• Engaged with patients to provide critical information.
• Managing in-clinic events to generate interest in the clinic and future sales

• Built and maintained strong client relationships to drive business growth.
• Strengthened client relationships through regular communication and effective problem solving.
• Created sales forecasts to target daily, monthly and yearly objectives.
• Delivered exceptional customer service by resolving client concerns quickly and efficiently.
• Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategise future growth opportunities.
• Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
• Supported sales and reporting for large and medium-sized accounts.
• Initiated cross-selling and upselling strategies to maximize account revenue potential.
• Tailored sales pitches to address unique challenges and needs of each key account, improving conversion rates.

• Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
• Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
• Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
• Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
• Performed client research and identified opportunities for account growth, account penetration and market expansion.
• Kept meticulous client notes and updated account information in company databases.
• Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
• Negotiated lucrative contracts with suppliers and vendors, securing favourable pricing and terms for the company.
• Strengthened client relationships, conducting regular follow-up meetings to ensure satisfaction and uncover additional needs.

• Increased product sales by developing and cultivating relationships with clients and providing personalized service.
• Exceeded sales targets consistently through effective account management and strategic selling techniques.
• Analyzed sales data regularly to identify trends, adjust tactics accordingly, and maintain competitive edge.
• Participated in industry events as a company representative, forging connections with potential clients and partners.
• Managed a diverse portfolio of accounts while maintaining strong relationships with key decision makers.
• Fostered a positive work environment through open communication, teamwork, and recognition of individual achievements.
• Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
• Built relationships with customers and community to establish long-term business growth.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.

• Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.
• Coordinated schedules and timelines for events.
• Conferred with event staff at event site to coordinate details.
• Coordinated with participating vendors during event planning.
• Utilized project management skills to keep events on track while meeting deadlines and staying within budget parameters.
• Managed logistics for successful events, including venue selection, contract negotiation, and coordinating with vendors.
• Performed event coordination for larger parties and gatherings.
• Developed tailored event plans to meet client objectives, ensuring seamless execution and positive guest experiences.
• Performed face-to-face meetings to finalize contract for services and event details.
• Negotiated contracts with vendors and suppliers, securing cost-effective solutions without compromising quality or service levels.
• Developed strong relationships with clients, fostering trust and rapport for ongoing business opportunities.

• Coordinated both international and domestic travel accommodations for customers, arranging for airfare, hotel and rental car reservations.
• Interviewed and qualified clients to determine international travel and lodging needs and recommended points of interest to maximize travel experiences.
• Provided exceptional customer service by addressing client concerns promptly and offering alternative solutions when needed.
• Managed complex multi-destination itineraries with precision while adhering to strict deadlines.
• Kept up-to-date with global travel trends and advisories to provide accurate information and ensure safe travels for clients.
• Established long-term partnerships with airlines, hotels, tour operators which led to cost savings passed onto customers.
• Exceeded sales targets through the creation of customized travel packages tailored to individual client needs.
• Assisted clients in obtaining necessary travel documentation such as passports, visas, and vaccinations.
• Enhanced company reputation by maintaining a high level of professionalism and expertise in international travel planning.
• Developed strong relationships with vendors to secure competitive rates on accommodations, transportation, and tours.

• Answered general marketing department inquiries by email, phone, and mail.
• Developed visually engaging marketing materials to support product launches and promotions.
• Planned and executed internal and external marketing events.
• Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
• Created engaging brochures and flyers to use for promotional materials and distribution.
• Developed and executed marketing plans for trade shows and other events to increase brand awareness.
• Organized logistics for marketing strategy meetings.
• Managed workflow between staff, coordinating documents, and creative material distribution.
• Supported sales team efforts by creating persuasive sales collateral that clearly communicated product benefits.