Lucca Temara
Retail
Tauranga,BOP
Summary
Outgoing Liquor Department assistant, demonstrating willingness assist customers and foster positive patron relationships through knowledgeable product selection and promotion of welcoming, friendly environment. Dedicated individual competent at overseeing floor operations in management absence. Ready for a new position where attention to detail and strong communication skills can are required and recognized.
Overview
5
5
years of professional experience
Work History
Liquor Assistant
New World
Bay Of Plenty, Te Puke
05.2023 - 08.2023
- Cleaned and restocked aisles through shifts to maintain customer-ready store.
- restocking the shelves and providing customers with guidance when they run out of options.
- Discussing my opinions and giving suggestions to the reps about what products are selling fast as well as which ones are not selling so fast.
- Maintained thorough and current knowledge of available brands and lines to give customers expert advice.
- Inspired customers to try new items by educating on wines and store promotions.
- Greeted customers to determine wants or needs.
- Unboxed new incoming items and restocked shelves in appealing and organized arrangements to promote items.
- Organized store by returning misplaced items to the proper areas and restocked displays.
- Maintained knowledge of sales and promotions, return policies and security practices.
Till Operator, Food Prep, Kitchen Help
Pasifica Garden Centre Cafe
Bay Of Plenty, Tauranga, Papamoa
08.2022 - 05.2023
- Delivered orders to kitchen and checked for accuracy and correct temperature on pick-up before serving to customers.
- Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
- Operated industrial dishwasher to wash glassware and utensils.
- Responded to customer concerns efficiently, accurately and with detailed information.
- Served customers by phone to take orders and answer product or service questions.
- I operated the front-of-house cash register, making sure I had a fantastic attitude towards customers.
- Reviewed daily task list with employees and assigned tasks for completion.
- Served guests food and served as a waitress.
Te Puke Times
Brenda
Bay Of Plenty, Tauranga, Papamoa
02.2018 - 08.2022
- Navigated with map and GPS to houses to deliver assigned newspapers.
- Adjusted routes in real time based on weather conditions and traffic hazards.
- Communicated with customers regarding delivery requests, stoppages and restarts of paper delivery.
- Communicated with many house holds that did not want a News Paper when they did not have a sign and wrote it down to save them from getting a sign.
The Weekend Sun
Brenda
Bay Of Plenty, Tauranga, Papamoa
02.2018 - 08.2022
- Delivered newspapers to business and residential customers on assigned route.
- Assembled newspapers with insert materials to prepare for delivery.
- Communicated with customers regarding delivery requests, stoppages and restarts of paper delivery.
- Exercised time management skills to deliver newspapers within pre-established timeframe.
- Preserved condition of newspapers to satisfy customers.
- I ensured that I had immaculate time management skills to ensure that I was delivering the News Papers on time.
Education
Some College (No Degree) - Year 9&10
Mount Maunganui College
Mount Maunganui, NZSome College (No Degree) - Certificate in Level 2 Foundations Course.
Toi Ohomai Institute of Technology
Windermere, NZSkills
- Loss Prevention
- Liquor Regulations and Compliance
- Payment Processing
- ID Verification
- Product Recommendations
- Customer Assistance
- Cash Management
- Heavy Lifting
- Customer Service
- Creative Thinking
- Cash Register Operation
- Store Organization
- Damaged Goods Returns
- Safety and Cleanliness Standards
- Attention to Detail
- Cash Handling
- Relationship Building
- Inventory and Stocking
- Reliable and Responsible
- Product Knowledge
- Supportive and Kind
- Inclusive and caring
- Communication Skills
- Ethical
- Team Work skills
- Resiliant
- Cleaning and Sanitizing
- Available Nights, Weekends, and Holidays
- Building Customer Loyalty
- Strong Communication and Interpersonal Skills
- Friendly and Helpful
- Ability to Lift 40 Pounds
- Loss Prevention
- Honest and Dependable
- Organization
- Excellent Written and Verbal Communication
- Positive Customer Engagement
- Issue Resolution
- Food Service Standards
- Menu Memorization
- Ingredient Preparation
- Food Preparation
- Friendly and Outgoing
- Safe Food Handling
- Time Management
- Teamwork and Collaboration
- Punctual and Reliable
- Fashion, Modeling Expierence
Languages
Maori
Limited
Affiliations
Due to my love of the outdoors and desire to stay as active as possible, I engage in a variety of activities, including going to the gym, playing volleyball and netball, among other sporty activities as I love to keep fit and have a passion for the gym especially.
I also uphold a number of honours and values in my daily life to make sure that I am a valuable asset to the workplace where I work. I enjoy being supportive, tenacious, and self-assured while also encouraging others to try be the same as I love helping people find their inner confidence. I also enjoy being friendly, helping as many people as I can, and approaching them when they appear to need a little help.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success usually comes to those who are too busy to be looking for it.
Henry David Thoreau
Timeline
Liquor Assistant
New World
05.2023 - 08.2023
Till Operator, Food Prep, Kitchen Help
Pasifica Garden Centre Cafe
08.2022 - 05.2023
Te Puke Times
Brenda
02.2018 - 08.2022
The Weekend Sun
Brenda
02.2018 - 08.2022
Some College (No Degree) - Year 9&10
Mount Maunganui College
Some College (No Degree) - Certificate in Level 2 Foundations Course.
Toi Ohomai Institute of Technology
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