Lucia Spicer

• Effectively engaging with Whanau to help gather information relating to their contact with COVID - 19, and support them to understand and adhere to specific public health requirements.
• Assisting Whanau/Households to be able to safely navigate Covid isolation requirements b engaging with Whanau to assess and respond to their needs and well-being.
• Created strong relationships with Whanau who had little to no trust in our health system and supported them through their journey.
• Supported the delivery of Covid Rapid Antigen Test and medication to Whanau, local communities, kaupapa Maori providers who were in need of manaakitanga/support
• Aided and approved food referrals for families that were desperately in need, through 'Here To Help You'
• Mentored and supported other Team members and Communities and provided in-depth training on Navigating duties.
• Supported nurses with administrative tasks such as immunization paperwork to ensure efficient and accurate record keeping.

• Receptionist - Making bookings over the phone and face to face
• Making sure our customers met the weight limit and checking they had the right clothing/footwear
• Going through the Health and Safety video
• Demonstrating how to reverse the kart and fitting on helmets
• Track Marshal when needed
• Cashing up
• Cleaning
• Opening and closing

• Front Of House
• Managed cash handling duties responsibly
• Operated wholesale and bar
• Efficiently opened and closed the bar
• Kept bar stocked with liquors, juices and garnishes for drinks.
• Running food/clearing tables

• Holiday Program Assistant for kids in Emergency Accommodation

Role consisted of:

• Supervising the kids
• Setting up activities
• Getting them from A to B
• Overall looking after the wellbeing of the kids

• Based in Inwards Goods checking off stock for both 1 Day and Torpedo 7 - Used 2 different systems.
• Getting the stock ready to go to putaway or orders to go to dispatch when needed.
• I also have experience in putaway and dispatch.
• Working well in a team and individually to meet deadline requirements on important orders.