Lucky Singh
Central ,Dunedin
Summary
An ambitious customer relationship professional, who’s dedicated and driven professional in pursuit of an entry-level sales role. My background encompasses active participation in team-oriented settings.A confident communicator who is resilient to pressure and can remain calm and clear-minded. A natural leader and oraganiser who can multitask whilst managing a complex and high volume of work. Poised to absorb knowledge and make meaningful contributions within a dynamic sales team, I am committed to acquiring invaluable expertise in this domain.
Overview
2
2
years of professional experience
Work History
Customer Care Representative
Altex Coatings Ltd
, Dunedin
03.2023 - 12.2023
- Answered customer inquiries over the phone and via email.
- Provided accurate, valid, and complete information to customers.
- Resolved customer complaints promptly and professionally.
- Built sustainable relationships of trust through open communication with customers.
- Maintained a detailed record of all customer interactions, transactions, comments, and complaints.
- Assisted customers in navigating through website features and functions to locate desired information or products.
- Gathered customer feedback to suggest improvements for products and services.
Sales & Marketing Coordinator
Ace Marketing
, Christchurch
01.2024 - Current
- Acted as the primary liaison between the sales team and clients, ensuring smooth communication and prompt issue resolution.
- Managed sales documentation, tracked client interactions, and maintained CRM data accuracy.
- Assisted in the development and execution of sales strategies to achieve monthly and quarterly targets.
- Created compelling ad creatives, organic content, and copywriting for various campaigns to boost brand engagement and lead generation.
- Implemented marketing strategies that increased social media presence and contributed to overall sales growth.
- Collaborated with the team to design targeted content, aligning with the brand voice and customer needs.
Skills
- Fast Learner
- Ability to work in a team
- Good Customer Skills
- Customer service
- Ability to work under pressure
- Good Communication Skills
References
Altex Coatings
Mark Lind-021 194 4211
Ace Marketing
Ziv Buzinski- 021 119 3024
Timeline
Sales & Marketing Coordinator
Ace Marketing
01.2024 - Current
Customer Care Representative
Altex Coatings Ltd
03.2023 - 12.2023
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