Lucy Smith
Manurewa
Summary
Dynamic customer service representative with a proven hard working determination at McDonald's, &NZ post excelling in effective communication and problem-solving. Demonstrated attention to detail while managing to handle high demanding situations whilst also enhancing customer satisfaction. Adaptable team player skilled in time management, ensuring efficient operations in fast-paced environments.
Overview
3
3
years of professional experience
2021
2021
years of post-secondary education
1
1
Certification
Work History
Customer Service Representative
Mc Donald's
Cavendish
07.2022 - 10.2022
- Provided friendly and efficient service to customers in a fast-paced environment.
- Assisted customers with menu selections and answered questions about products.
- Handled cash transactions and operated the point-of-sale system accurately.
Freight sorter & handler
Nz post
Manukau
05.2021 - 10.2021
- Sorted incoming freight for efficient distribution within the facility.
- Operated hand-held scanners to track packages accurately.
- Loaded and unloaded freight from delivery trucks and storage areas.
Sheep sharing
Welch family company
Waikaretu
07.2019 - 10.2019
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
First Aid - Pre Employment Course
Brothers & Sisters United
07.2023 - 08.2023
Warehousing - Solomon Group Trades
Nz School of Welding
Wiri , Auckland 11.2019 - 02.2020
Tuakau College
Tuakau , Waikato Skills
- Team collaboration
- Effective communication
- Attention to detail
- Time management
- Problem solving
- Adaptability
- Critical thinking
Certification
- Warehousing tickets & certifications
- Walkie
- Man - up
- Reach
- Palletizer
- (EPJ) Electric pallet jack
Affiliations
- Extra circulars activities
- Visual Art & design
- Hospitality (Maankai marae catering course)
- Kapa haka cultural performance
Languages
English
First Language
Maori
Intermediate (B1)
B1
References
References available upon request.
Timeline
First Aid - Pre Employment Course
Brothers & Sisters United
07.2023 - 08.2023
Customer Service Representative
Mc Donald's
07.2022 - 10.2022
Freight sorter & handler
Nz post
05.2021 - 10.2021
Warehousing - Solomon Group Trades
Nz School of Welding
11.2019 - 02.2020
Sheep sharing
Welch family company
07.2019 - 10.2019
Tuakau College