Lynette Mettam
Bay of Plenty
Summary
I promote, encourage and support advocacy and leadership to help improve the health and wellbeing of residents. I offer residents activities that creates change in their mindset to be the best they can be in the moment in their reality. I do this by encouraging residents with games, pet therapy, van trips, music, singing art and crafts, and many more creating a fun happy atmosphere. I interact and communicate with the medical staff, managers and carers to get the best outcomes for residents. I enjoy supporting others staff and residents to get the best from people. I do produce care and activity plans, progress notes, organising and planning.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Activities Coordinator
Waihi LifeCare
05.2022 - Current
- I divert residents with games, pet therapy, art and crafts, and many more creating a fun happy atmosphere
- Writing up care and activity plans, progress notes, organising and planning
High and Complex Needs Specialist
Healthvision NZ
03.2019 - 04.2022
High and Complex Needs Specialist
Drake Medox
10.2019 - 11.2020
High and Complex Needs Specialist
LifePlus
05.2019 - 05.2020
- Tetraplegic caregiving
Business Support Advisor
Rotorua Lakes Council
10.2017 - 05.2019
- Planning and Development Team - Full-time - Permanent
- Skills Attained: I edited the district plan and website, assisted with policy planning, emailing, calendars, organised meetings, processed health documents producing a laminated certificate; updated contact database; sent and prepared reports for MPI and MOJ; dealt with liquor and food including: food control plans, hawkers licences, noise complaints, manager's certificates; responding to requests for service; manager's renewals; creating credits; invoicing and building tasks including issuing consents and codes of compliance certificates and daily weekly task jobs.
Rates Rebate Officer
Rotorua Lakes Council
05.2017 - 10.2017
- Full-time - Fixed Term
- Skills Attained: meeting and interacting with clients every 15 minutes, operating Council Ozone System, processing their rates rebates, establishing their criteria for qualifying, check and signing documents for Internal Affairs
- Dealing with challenging situations and pressure professionally.
Tourism Sales Consultant
Rotorua Lakes Council I-Site
12.2016 - 05.2017
- Rotorua Lakes Council - Full Time - Fixed Term
- Skills Attained: customer service, operating Ibis, processing bookings, balancing, meet and greet, upselling, closing a sale, providing information, retail, extensive local and NZ knowledge gained from training
- Meeting people from all over the world and local operators.
Visitor Services Host/Retail
Rotorua Lakes Council
05.2016 - 12.2016
Owner Operator
Sweet Az Espresso Bar
04.2010 - 05.2015
Education
Diploma of Health and Wellbeing Level 4 Diversional Theraoy -
Careerforce
New Zealand Diploma of Law Society Legal Executive (Level 6) -
Bay of Plenty Technical Institute Ltd
Diploma of Health and Wellbeing -
Careerforce
12.2022
Higher School Certificate -
Avondale College
01.1983
Skills
- Integrated Therapy
- Physiotherapy Assistance
- Business Administration Support
- Legal Administration
- Sales Administration
- Tourism
- Empathy
- Negotiation
- Multitasking
- 70 Wpm Typing
- Digitisation
- Email Management
- Client Management
- Client Liaison
- Report Writing
- Rates Rebates
- Colostomy
- Peg
- Hoisting
- Excel
- CCTV
- Report Manager
- Hospitality
- Lessons and Activities
- Resident Engagement
- Behavioral Health
- Clinical Support
- Mobility Assistance
- Resident Support
- Customer Inquiries
- Emotional Support
- Activity Documentation
- Assessing Residents
- Complex Problem-Solving
- Exercise and Outdoor Activities
- Coaching Patients
- Exercise Development
- Program Development
- Customer Satisfaction
- Completing Reports
- Group Assistance
- Calendar Management
- Active Learning
- Facility Preparation
Certification
First Aid Certificate, 10/01/22, 10/01/24
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Activities Coordinator
Waihi LifeCare
05.2022 - Current
High and Complex Needs Specialist
Drake Medox
10.2019 - 11.2020
High and Complex Needs Specialist
LifePlus
05.2019 - 05.2020
High and Complex Needs Specialist
Healthvision NZ
03.2019 - 04.2022
Business Support Advisor
Rotorua Lakes Council
10.2017 - 05.2019
Rates Rebate Officer
Rotorua Lakes Council
05.2017 - 10.2017
Tourism Sales Consultant
Rotorua Lakes Council I-Site
12.2016 - 05.2017
Visitor Services Host/Retail
Rotorua Lakes Council
05.2016 - 12.2016
Owner Operator
Sweet Az Espresso Bar
04.2010 - 05.2015
Diploma of Health and Wellbeing Level 4 Diversional Theraoy -
Careerforce
New Zealand Diploma of Law Society Legal Executive (Level 6) -
Bay of Plenty Technical Institute Ltd
Diploma of Health and Wellbeing -
Careerforce
Higher School Certificate -
Avondale College
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