Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
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Lynette Mettam

Lynette Mettam

Bay of Plenty

Summary

I promote, encourage and support advocacy and leadership to help improve the health and wellbeing of residents. I offer residents activities that creates change in their mindset to be the best they can be in the moment in their reality. I do this by encouraging residents with games, pet therapy, van trips, music, singing art and crafts, and many more creating a fun happy atmosphere. I interact and communicate with the medical staff, managers and carers to get the best outcomes for residents. I enjoy supporting others staff and residents to get the best from people. I do produce care and activity plans, progress notes, organising and planning.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Activities Coordinator

Waihi LifeCare
05.2022 - Current
  • I divert residents with games, pet therapy, art and crafts, and many more creating a fun happy atmosphere
  • Writing up care and activity plans, progress notes, organising and planning

High and Complex Needs Specialist

Healthvision NZ
03.2019 - 04.2022

High and Complex Needs Specialist

Drake Medox
10.2019 - 11.2020

High and Complex Needs Specialist

LifePlus
05.2019 - 05.2020
  • Tetraplegic caregiving

Business Support Advisor

Rotorua Lakes Council
10.2017 - 05.2019
  • Planning and Development Team - Full-time - Permanent
  • Skills Attained: I edited the district plan and website, assisted with policy planning, emailing, calendars, organised meetings, processed health documents producing a laminated certificate; updated contact database; sent and prepared reports for MPI and MOJ; dealt with liquor and food including: food control plans, hawkers licences, noise complaints, manager's certificates; responding to requests for service; manager's renewals; creating credits; invoicing and building tasks including issuing consents and codes of compliance certificates and daily weekly task jobs.

Rates Rebate Officer

Rotorua Lakes Council
05.2017 - 10.2017
  • Full-time - Fixed Term
  • Skills Attained: meeting and interacting with clients every 15 minutes, operating Council Ozone System, processing their rates rebates, establishing their criteria for qualifying, check and signing documents for Internal Affairs
  • Dealing with challenging situations and pressure professionally.

Tourism Sales Consultant

Rotorua Lakes Council I-Site
12.2016 - 05.2017
  • Rotorua Lakes Council - Full Time - Fixed Term
  • Skills Attained: customer service, operating Ibis, processing bookings, balancing, meet and greet, upselling, closing a sale, providing information, retail, extensive local and NZ knowledge gained from training
  • Meeting people from all over the world and local operators.

Visitor Services Host/Retail

Rotorua Lakes Council
05.2016 - 12.2016

Owner Operator

Sweet Az Espresso Bar
04.2010 - 05.2015

Education

Diploma of Health and Wellbeing Level 4 Diversional Theraoy -

Careerforce

New Zealand Diploma of Law Society Legal Executive (Level 6) -

Bay of Plenty Technical Institute Ltd

Diploma of Health and Wellbeing -

Careerforce
12.2022

Higher School Certificate -

Avondale College
01.1983

Skills

  • Integrated Therapy
  • Physiotherapy Assistance
  • Business Administration Support
  • Legal Administration
  • Sales Administration
  • Tourism
  • Empathy
  • Negotiation
  • Multitasking
  • 70 Wpm Typing
  • Digitisation
  • Email Management
  • Client Management
  • Client Liaison
  • Report Writing
  • Rates Rebates
  • Colostomy
  • Peg
  • Hoisting
  • Excel
  • CCTV
  • Report Manager
  • Hospitality
  • Lessons and Activities
  • Resident Engagement
  • Behavioral Health
  • Clinical Support
  • Mobility Assistance
  • Resident Support
  • Customer Inquiries
  • Emotional Support
  • Activity Documentation
  • Assessing Residents
  • Complex Problem-Solving
  • Exercise and Outdoor Activities
  • Coaching Patients
  • Exercise Development
  • Program Development
  • Customer Satisfaction
  • Completing Reports
  • Group Assistance
  • Calendar Management
  • Active Learning
  • Facility Preparation

Certification

First Aid Certificate, 10/01/22, 10/01/24

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Activities Coordinator

Waihi LifeCare
05.2022 - Current

High and Complex Needs Specialist

Drake Medox
10.2019 - 11.2020

High and Complex Needs Specialist

LifePlus
05.2019 - 05.2020

High and Complex Needs Specialist

Healthvision NZ
03.2019 - 04.2022

Business Support Advisor

Rotorua Lakes Council
10.2017 - 05.2019

Rates Rebate Officer

Rotorua Lakes Council
05.2017 - 10.2017

Tourism Sales Consultant

Rotorua Lakes Council I-Site
12.2016 - 05.2017

Visitor Services Host/Retail

Rotorua Lakes Council
05.2016 - 12.2016

Owner Operator

Sweet Az Espresso Bar
04.2010 - 05.2015

Diploma of Health and Wellbeing Level 4 Diversional Theraoy -

Careerforce

New Zealand Diploma of Law Society Legal Executive (Level 6) -

Bay of Plenty Technical Institute Ltd

Diploma of Health and Wellbeing -

Careerforce

Higher School Certificate -

Avondale College
Lynette Mettam