Proactive Floral Manager with Number years of retail experience. Successful in leadership and motivation with extensive knowledge of store displays and marketing. Adept at increasing profit while decreasing shrink and maintaining a clean and efficient department under pressure. Amazing with customers and coping with painful situations which takes good people skills
Hi, I’m
Lynne Turner
Concord, Dunedin,OTA
Summary
Overview
31
years of professional experience
Work History
Moyles Fresh Choice Green Island
Florist Manager
07.2021 - Current
Job overview
- Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
- Inventoried plants and flower care supplies and ordered more.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
The Orchid Florist
Senior Florist
03.2021 - 07.2021
Job overview
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared potted plants and bouquets based on customer requirements.
- Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
- Nurtured flowers to maintain quality and promote longevity.
- Developed positive relationships with clients and vendors to boost rapport and trust.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
Moyles Fresh Choice Green Island
Florist Manager
12.2019 - 03.2021
Job overview
- Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
- Inventoried plants and flower care supplies and ordered more.
- Decreased shrink by Number% through close monitoring of department.
Greenhouse Florist
Senior Florist
04.1993 - 12.2019
Job overview
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared potted plants and bouquets based on customer requirements.
- Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
- Nurtured flowers to maintain quality and promote longevity.
- Developed positive relationships with clients and vendors to boost rapport and trust.
- Provided customers with care directions for flower arrangements.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
Education
Queens High SchoolDunedin, OTA
Completed School Certificate
University Overview
Skills
- Plant Maintenance
- Product Ordering
- Flower Arranging
- POS Terminals Proficiency
- Customer Service
- Goal Setting
- Cost Control
- Customer Relationship Management
What I feel I bring to a work place
What I feel I bring to a work place
I consider myself an incredible people person I have amazing empathy patience and compassion which makes me great with staff and customers. I'm extremely reliable and I pride myself in my work ethic
Referees
Referees
Donna Hewer
Owner/Manger Orchid Forist and Simply Flowers
0211769837
Aimee Williams
Owner/ Manager Mint Floral
0273322999
Timeline
Florist Manager
Moyles Fresh Choice Green Island
07.2021 - Current
Senior Florist
The Orchid Florist
03.2021 - 07.2021
Florist Manager
Moyles Fresh Choice Green Island
12.2019 - 03.2021
Senior Florist
Greenhouse Florist
04.1993 - 12.2019
Queens High School
Completed School Certificate
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