Maaka Loto
Auckland,AUK
Summary
Self-motivated retail assistant recognized for willingly taking on various tasks in busy settings. Focused on boosting customer loyalty by maintaining optimum stock levels. Helpful and accommodating individual comfortable greeting customers and answering questions or inquiries. Upbeat, customer-focused Sales Associate with 5 years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
4
4
years of professional experience
Work History
Grocery Assistant
Best Value Supermarket
Papauta, Samoa
02.2020 - 10.2023
- Maintained knowledge of sales and promotions, return policies and security practices.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Ensured that all displays were properly labeled and attractively arranged.
- Bagged or packaged purchases and wrapped gifts.
- Responded promptly to customer complaints regarding quality or availability of items.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Received and unloaded new products upon delivery, checking for damage and order accuracy.
- Maintained a clean, organized and well-stocked environment for shoppers.
- Prepared merchandise for purchase or rental.
- Bagged groceries carefully while paying attention to weight restrictions per bagging policy.
- Managed cash register operations using POS system and processed sales and returns.
Education
High School Diploma -
Itu Asau High School
Savaii Samoa01-2013
Skills
- Cleaning and Sanitation
- Product Knowledge
- Sales Reporting
- Complaint Handling
- Price Checking
- Product Merchandising
- Customer Service
- Payment Processing
- Store Cleaning
- Food Safety Understanding
- Assisting Customers
- Delivering Purchases
- Opening and Closing Procedures
- Teamwork and Collaboration
- Seasonal Displays
- Heavy Lifting
- Cashier Experience
- Checking Cooler Temperatures
- Loading and Unloading Procedures
- Produce Quality Standards
- Order Filling
- Unloading Packages
Timeline
Grocery Assistant
Best Value Supermarket
02.2020 - 10.2023
High School Diploma -
Itu Asau High School
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