Maddi Patchell
Mount Maunganui,BOP
Summary
I am highly motivated with an engaging personality and flexible approach. I am an enthusiastic, reliable person who takes pride in providing excellent customer service. I am skilled in anticipating customer needs, addressing and maintaining focus and a positive attitude in stressful situations and high- volume environments. I am eager to continue developing new skills and knowledge to assist me in achieving future career goals.
Overview
3
3
years of professional experience
Work History
Full Time - Cafe Assistant
Blended Eatery
Papamoa , Mount Maunganui
11.2024 - 02.2025
- Provided excellent customer service
- Skilled in taking large customer orders in a high pressure environments
- Efficent in processing payments/ handling cash accurately
- Ability to prepare and serve food and drinks to a high standard
Deli and Grocery Assistant
Fresh Choice Papamoa
, Mount Maunganui
06.2024 - 11.2024
- Maintained a clean, organised and well-stocked environment for shoppers.
- Assisted customers in locating items and providing product information.
- Cleaned and sanitised food preparation areas, equipment, utensils, dishes, and silverware.
- Assisted customers with deli orders by slicing meats, cheeses, and other items according to their specifications.
Full Time - FOH Cafe Assistant
JUNCTION ON FENTON CAFE
Rotorua
08.2023 - 06.2024
- Barista experince in operating and maintaining all types of coffee and equipment
- Provided excellent Customer service as an experienced FOH assistant, with the ability to articulate and help customers with food and beverage choices
- Maintained high quality service in a fast paced environment whilst delivering a positive attitude
- Proficient in operating cash registers, processing payments, and handling cash with zero errors.
Part Time - Office Cleaner
Carpet Court - Rotorua
Rotorua
02.2023 - 08.2023
- Dusted and polished furniture, Surfaces and equipment
- To remove dust and grime
- Maintained optimal supply levels to meet daily and special cleaning needs
- Performed daily facility checklists
- Disinfected to prevent the spread of germs and bacteria
Part Time - FOH Cafe Assistant
Shade House Cafe
Rotorua, BOP
09.2021 - 01.2022
- Self-motivated, with a strong sense of personal responsibility
- Excellent communication skills, both verbal and written
- Worked eectively in fast paced environments
- Demonstrated respect, friendliness and willingness to help whenever needed
- Skilled at working independently and collaboratively in a team environment
- Can Provide customer service to a high level at all times.
Education
Level 4 study and career preparation -
Toi Ohomai Institute of Technology
06.2023
Ncea level 1, Ncea level 2 -
Western heights High School
11.2022
Skills
- Communication skills
- Teamwork
- Problem-solving
- Attention to detail
- Time management
- Friendly, positive attitude
References
References available upon request.
Timeline
Full Time - Cafe Assistant
Blended Eatery
11.2024 - 02.2025
Deli and Grocery Assistant
Fresh Choice Papamoa
06.2024 - 11.2024
Full Time - FOH Cafe Assistant
JUNCTION ON FENTON CAFE
08.2023 - 06.2024
Part Time - Office Cleaner
Carpet Court - Rotorua
02.2023 - 08.2023
Part Time - FOH Cafe Assistant
Shade House Cafe
09.2021 - 01.2022
Level 4 study and career preparation -
Toi Ohomai Institute of Technology
Ncea level 1, Ncea level 2 -
Western heights High School
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