Maddie Sharkie
Nelson
Summary
Results-oriented retail professional with a strong focus on delivering exceptional customer service and fostering team collaboration. Proficient in sales transactions, merchandising, and providing personalized assistance to enhance the shopping experience. Recognized for adaptability and reliability in fast-paced environments, consistently exceeding sales targets. Excellent interpersonal skills, with a natural ability to build great, positive customer relationships.
Overview
4
4
years of professional experience
Work History
Sales and Service Assistant
Retail Manager
01.2023 - Current
- Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Increased sales by offering personalized recommendations based on customer needs.
- Trained new employees on company policies, sales strategies, and merchandise offerings to enhance team performance.
- Achieved sales targets through effective communication and persuasive selling techniques.
- Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
- Executed merchandising skills to attract customers and drive sales.
Forecourt Attendant
NS Rogers, Challenge Riwaka
12.2021 - Current
- Customer service
- Cash and till handling
- Pump petrol/Forecourt duties
- Shop upkeep/cleaning
Administration/Marketing
K Real Estate
05.2022 - 10.2022
- Typed up Meeting minutes
- Typed up descriptions for their property information Booklets
- Designed draft adverts for properties
- Motueka high school arranged this work experience through my placement within the gateway course
Waitress
Pah St Café
12.2020 - 12.2021
- Customer service
- Cash and till handling
- Barista
- Dishes
Education
Motueka High School
Motueka, NZ10-2022
Skills
- stocktakes
- Cash handling
- Product knowledge
- Work effectively and efficiently within a team
- Meeting sales goals
- Upselling strategies
- Merchandising and display
- Returns and exchanges
- Customer service
- Reliable and responsible
- Strong communication and interpersonal skills
- Positive customer engagement
- Time management
- Reliability
Timeline
Sales and Service Assistant
Retail Manager
01.2023 - Current
Administration/Marketing
K Real Estate
05.2022 - 10.2022
Forecourt Attendant
NS Rogers, Challenge Riwaka
12.2021 - Current
Waitress
Pah St Café
12.2020 - 12.2021
Motueka High School
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