Summary
Overview
Work History
Education
Skills
Certification
reference
Timeline
Generic

Ma Flor Torrenueva

Rotherham,CAN

Summary

Versatile and customer-focused professional with experience in sales, cashiering, veterinary assistance, and service team operations. Skilled in handling financial transactions, providing excellent customer service, supporting Cows

care, and performing accurate product and service checks. Adept at working independently or as part of a team, with strong communication, problem-solving, and multitasking abilities. Committed to delivering quality service, building positive relationships, and contributing to organizational success.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Servicing Team

Hanmer Holiday Homes
04.2024 - Current
  • Assisted customers in identifying product needs and providing tailored solutions.
  • Learned and utilized customer relationship management software to track sales interactions.
  • Supported inventory management by monitoring stock levels and assisting with restocking efforts.
  • Engaged with customers to deliver exceptional service and foster positive relationships.
  • Collaborated with team members to achieve daily sales targets and enhance customer satisfaction.

Veterinary Assist

North Canterbury Veterinary Clinics Limited
05.2024 - 05.2024

Freelancer Cinema Checker

Various Cinema in Philippines
03.2017 - 07.2023
  • Ensured accuracy of ticket sales and admissions through diligent verification processes.
  • Processed transactions efficiently, maintaining high standards of customer service.
  • Monitored audience flow to enhance overall cinema experience for patrons.
  • Collaborated with team members to resolve customer inquiries promptly and effectively.

Cashier

Sm Lifestyle Entertainment Inc.
08.2014 - 11.2016
  • Processed customer transactions accurately using point-of-sale systems.
  • Maintained cleanliness and organization of the checkout area to enhance customer experience.
  • Assisted customers with inquiries, providing product information and recommendations.
  • Handled cash, credit, and gift card transactions while ensuring security protocols were followed.
  • Collaborated with team members to improve operational efficiency during peak hours.
  • Resolved customer complaints promptly to maintain high satisfaction levels.
  • Implemented strategies for reducing wait times during busy periods through effective queue management.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Sales Representative

Megamelt
01.2013 - 05.2013
  • Assisted customers in identifying product needs and providing tailored solutions.
  • Learned and utilized customer relationship management software to track sales interactions.
  • Supported inventory management by monitoring stock levels and assisting with restocking efforts.
  • Engaged with customers to deliver exceptional service and foster positive relationships.
  • Collaborated with team members to achieve daily sales targets and enhance customer satisfaction.

Education

Wicking Dementia Research And Education Centre

University of Tasmania
Australia

Bachelor of Science - Business Administration

Christ The King College
Gingoog Philippines

High School Diploma -

Lapasan National High School
Cagayan De Oro Philippines

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Multitasking

Certification

FIRST AID COMPANY Training: work safe first aid

Christchurch New Zealand

reference

Emilyn Paragas

257 Top Pahau Ford Road Culverden

My workmate Hanmer Holiday Homes

021271705

paragasroger@yahoo.com


Leanne Patrie /Simon Macadam

350 banks Road rd1 rotherham

Farm Co-Owner Waitanui Limited

My partner's Employer

0272526663

macadam@amuri.net

Timeline

Veterinary Assist

North Canterbury Veterinary Clinics Limited
05.2024 - 05.2024

Servicing Team

Hanmer Holiday Homes
04.2024 - Current

Freelancer Cinema Checker

Various Cinema in Philippines
03.2017 - 07.2023

Cashier

Sm Lifestyle Entertainment Inc.
08.2014 - 11.2016

Sales Representative

Megamelt
01.2013 - 05.2013

Wicking Dementia Research And Education Centre

University of Tasmania

Bachelor of Science - Business Administration

Christ The King College

High School Diploma -

Lapasan National High School

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Ma Flor Torrenueva