Maia Harris
Melville,WKO
Summary
Dynamic Retail Assistant with proven expertise in POS system operation and exceptional customer service skills. At Volare Bread Ltd, I enhanced store appearance, significantly improved customer satisfaction, and contributed to workforce development. Skilled in product merchandising and adept at managing a flexible schedule, I excel in fast-paced environments, consistently achieving targets while maintaining a positive attitude and working relationship with the Volare team.
Overview
3
3
years of professional experience
Work History
Retail Assistant
Volare Bread Ltd
02.2023 - 03.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Processed transactions accurately, balancing cash registers at the end of each shift.
- Assisted in training new employees, contributing to the development of a knowledgeable workforce.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Resolved customer complaints professionally, maintaining a positive brand image.
- Worked flexible hours across night, weekend, and holiday shifts.
Retail Assistant
Fruitful Woodville
11.2020 - 01.2022
- Managed efficient cash register operations.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Assisted in training new employees, contributing to the development of a knowledgeable workforce.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
Education
Bachelor of Arts - Psychology
University of Waikato
Hamilton, NZHigh School Diploma -
Tararua College
Pahiatua, NZ12-2021
Skills
- Customer service
- Customer assistance
- Time management capabilities
- POS system operation
- Flexible schedule availability
- Sales floor organization
- Complex Problem-solving
- Product knowledge expertise
- Product merchandising
Timeline
Retail Assistant
Volare Bread Ltd
02.2023 - 03.2024
Retail Assistant
Fruitful Woodville
11.2020 - 01.2022
Bachelor of Arts - Psychology
University of Waikato
High School Diploma -
Tararua College
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