Malia Tonga
Auckland,AUK
Summary
Dynamic professional with extensive experience as a Checkout Operator at The Warehouse, excelling in cash handling and customer service. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Recognized for consistently meeting packing quotas as a Pick and Packer, demonstrating strong teamwork and adaptability in fast-paced environments. Reliable Checkout Operator with solid cashiering and customer service background. Possess strong skills in retail operations, efficient handling of transactions, and providing prompt courteous service to customers. Demonstrated ability to manage multiple tasks simultaneously while maintaining high standards of accuracy and organization. Proven record in contributing positively to customer satisfaction and business success through effective cash management and team collaboration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Checkout Operator
The Warehouse
Auckland, Auckland
10.2024 - Current
- Operated checkout registers accurately and efficiently for customer transactions.
- Assisted customers with product inquiries and provided information on promotions.
- Maintained a clean and organized checkout area to enhance customer experience.
- Processed returns and exchanges according to store policies effectively.
- Handled cash, credit, and digital payments securely and responsibly.
- Greeted customers in a friendly and courteous manner.
Pick and packer
Kmart Distribution Centre
Manukau, Auckland
02.2022 - 03.2023
- Packaged merchandise efficiently for distribution to retail locations.
- Maintained a clean and organized packing area to ensure safety and efficiency.
- Collaborated with team members to meet daily packing quotas and deadlines.
- Wrapped items securely using appropriate packing materials.
- Arranged items on pallets according to size and weight.
- Operated material handling equipment to transport goods within the warehouse.
Education
Some College (No Degree) - L4 Flight Attending And Aviation
New Zealand School of Tourism
AucklandSkills
- Cash handling
- Inventory management
- Product knowledge
- Customer service
- Team collaboration
- Attention to detail
- Effective communication
- Adaptability
- Problem solving
Certification
- I graduated with a Level 4 certificate in flight attending and aviation The course covers all things aircraft aviation, from grooming to customer service, safety and emergency procedures.
Languages
Tonga
Professional
References
References available upon request.
Timeline
Checkout Operator
The Warehouse
10.2024 - Current
Pick and packer
Kmart Distribution Centre
02.2022 - 03.2023
Some College (No Degree) - L4 Flight Attending And Aviation
New Zealand School of Tourism
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