Malina Neill-Mautaiki
TAURANGA,BOP
Summary
Dedicated barista with proven skills in beverage preparation and cash handling. Known for exceptional customer service and effective communication in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Barista/Front of House Employee
Stellas Cafe In Bluff
Bluff, Southland
02.2026 - 07.2026
- Provided excellent customer service during busy shifts in a fast-paced environment.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared high-quality beverages using espresso machines and grinders.
- Handled cash transactions accurately at the register during peak hours.
- Managed inventory by restocking supplies and monitoring product levels regularly.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Crew Member
McDonalds
Lower Hutt, Wellington
03.2017 - 05.2018
- Prepared and served food items adhering to safety and quality standards.
- Facilitated order process for customers, promptly addressing inquiries to ensure satisfaction.
- Managed cash register, processing transactions accurately and efficiently to maintain smooth operations.
- Ensured cleanliness and organization of work area and dining space, enhancing customer experience.
Sandwich Artist
Subway
Lower Hutt, Wellington
02.2010 - 11.2010
- Crafted fresh sandwiches aligned with customer specifications and preferences to enhance satisfaction.
- Guided customers in menu selections with tailored recommendations to improve their dining experience.
- Tracked ingredient levels and restocked supplies to ensure operational efficiency and minimize waste.
- Maintained cleanliness of workstations, dining areas, and kitchen equipment throughout shifts.
- Regularly upheld cleanliness standards in work areas during shifts.
- Accurately handled cash transactions and processed customer payments efficiently.
- Completed opening, closing, and shift change tasks in accordance with company guidelines.
- Utilized POS system and cash register for processing various payment methods.
Education
Some College (No Degree) -
Hutt Valley High School
Lower HuttSkills
- Espresso machine operation
- Beverage preparation
- Food safety standards
- Cash handling
- Inventory management
- Customer service
- Effective communication
- Attention to detail
- Time management
- Problem solving
- Teamwork
- Adaptability
- Professional demeanor
Affiliations
- Volunteer, Church - C3 Lower Hutt, WGTN (2018-20210
Timeline
Barista/Front of House Employee
Stellas Cafe In Bluff
02.2026 - 07.2026
Crew Member
McDonalds
03.2017 - 05.2018
Sandwich Artist
Subway
02.2010 - 11.2010
Some College (No Degree) -
Hutt Valley High School