Hosung Hyun
Auckland CBD,Auckland
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Outgoing Customer Service Cashier well-versed in loss prevention techniques and proficient in POS and register systems. Energetic self-starter with outstanding active listening abilities.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Barista /Front of House Employee
SCK Company (Starbucks Korea)
Gwangsan-gu, Gwangju, South Korea
01.2023 - 03.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated POS system to process customer payments.
Korean Cultural Internship
King Sejong Institute Bangkok
Sukhumvit, Bangkok
09.2022 - 12.2022
- Taught students Korean calligraphy called "Seoye" for a semester.
- Helped students explore concepts with engaging, learning-focused activity.
Front of House Employee
Gangdajim Busan city hall branch
Yeonje-gu, Busan, South Korea
12.2021 - 09.2022
- Greeted customers and provided friendly customer service.
- Answered phone calls, took reservations, and answered inquiries.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
Education
Bachelor of Arts - English Language And Literature
Busan University of Foreign Studies
Busan, South Korea02-2023
Skills
- Beverage Preparation
- Food Preparation
- Menu Memorization
- Espresso machine operation
- POS system knowledge
- Excellent customer service
- Certified in beverage management (LCQ certificate)
Timeline
Barista /Front of House Employee
SCK Company (Starbucks Korea)
01.2023 - 03.2023
Korean Cultural Internship
King Sejong Institute Bangkok
09.2022 - 12.2022
Front of House Employee
Gangdajim Busan city hall branch
12.2021 - 09.2022
Bachelor of Arts - English Language And Literature
Busan University of Foreign Studies
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