MALINI SIVANANTHAN

• Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
• Ensured compliance with industry regulations and company policies while serving clients'' best interests.
• Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.
• Collaborated with clients to develop customized investment portfolios.
• Sharing knowledge, expertise, and best practices to enhance performance. I write loans averaging around $2m a month in client

draw -downs.

• Currently run my personal consultancy, Identifying trending market investment opportunities and expanding a strategic client base with a focus on service and customer loyalty.
• Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
• Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
• Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.

• Major achievements: This is the role that gave me the confidence to speak publically and brought out my skills to look for business
• Consistently met or exceeded monthly sales targets through effective pipeline management and proactive client outreach.
• Educated first-time homebuyers on available resources such as down payment assistance programs or low-interest loans tailored to their unique circumstances.
• Negotiated favorable terms for borrowers, advocating for their best interests at every stage of the transaction process.

• Major achievements: This role was offered to me on the basis acknowledging my sales skills and management style when I relieved other branch's in the absence of the branch manager.
• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.

• Major achievements: Recommended additional, useful services to customers, which helped to increase overall sales.
• Cross-sold bank products and services to meet customer needs and provide options.
• Improved customer satisfaction by providing personalized banking solutions and exceptional service.
• Streamlined daily operations, ensuring accurate transaction processing and efficient customer service delivery.