Summary
Overview
Work History
Education
Skills
Certification
Personal Information
References
Timeline
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Manjit Kaur ( Mannu)

Manjit Kaur ( Mannu)

Summary

To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self-development and help me achieve eve personal as well as organization goals and to be involved in work where I can use skill and creatively Driven Retail Manager with more than five years of experience overseeing talented teams while guiding staff for superior customer interactions. Talented at leading daily activities and enhancing store atmospheres. Successful background resolving routine and unique issues to drive continued revenue growth and increase customer loyalty.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Retail Manager

Woolston Night n Day Food store
03.2019 - Current
  • Customer service and Barista
  • Managing Staff Job Sheet
  • Managing food safety
  • Baking Muffins, Slices and cabinet food
  • Ordering Stock
  • Responsible for other staff on shift
  • Managing food quality
  • Stock control
  • Cash Handling
  • Handling food wastage
  • New Product Trails
  • Making sure Customer service standards are meet
  • Making sure all current special are working and displayed.

Support Worker

Donaldson Resident Trust
08.2023 - 11.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.

Retail Assistant

Buns Bakery and Cafe 24/7 Ferry Road
12.2018 - 02.2019
  • Customer Service
  • Taking the order
  • Barista
  • Making sandwich
  • Stock Management

Front of House

The Coffee Club Riccarton
11.2017 - 12.2018
  • Taking the order
  • Customer Service, Barista
  • Coordinated with front-of-house staff to ensure timely delivery of desserts during peak service times.
  • Maintained clean and organized front-of-house areas, contributing to an inviting atmosphere for guests.
  • Communicated proactively with front-of-house staff regarding dish availability, wait times, or any potential issues impacting guest experience.
  • Provided excellent communication between front-of-house staff and kitchen team members to address any concerns or special requests promptly.

Kitchen Hand

Mainland Turkish Food Shirley
02.2017 - 11.2017
  • Customer service,
  • Kitchen hand, Cash handling
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Unloaded food deliveries and stored items in proper locations for easy access.

Assistant Manager

Nilesh Palace Belfast
08.2016 - 02.2017
  • Customer service, Kitchen hand, Cash handling,
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

NATIONAL DIPLOMA IN BUSINESS, LEVEL 5&6 -

ABACUS INSTITUTE OF STUDIES- NEW ZEALAND
CHRSICTCHURCH
01.2018

MASTER OF ARTS (POLTICIAL.SCIENCE-2013) -

PUNJAB UNIVERSITY - INDIA
01.2013

Skills

  • Strong learning power
  • Hard working
  • Good communication skill
  • Team management skill
  • Excellent time management skill
  • 3-year customer service experience
  • Very Reliable
  • Cash Management

Certification

I Have full Class 1 Licence

I Have Security Licence



Personal Information

Visa Status: NZ RESIDENT

References

On Request

Timeline

Support Worker

Donaldson Resident Trust
08.2023 - 11.2023

Retail Manager

Woolston Night n Day Food store
03.2019 - Current

Retail Assistant

Buns Bakery and Cafe 24/7 Ferry Road
12.2018 - 02.2019

Front of House

The Coffee Club Riccarton
11.2017 - 12.2018

Kitchen Hand

Mainland Turkish Food Shirley
02.2017 - 11.2017

Assistant Manager

Nilesh Palace Belfast
08.2016 - 02.2017

NATIONAL DIPLOMA IN BUSINESS, LEVEL 5&6 -

ABACUS INSTITUTE OF STUDIES- NEW ZEALAND

MASTER OF ARTS (POLTICIAL.SCIENCE-2013) -

PUNJAB UNIVERSITY - INDIA

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Manjit Kaur ( Mannu)