Dedicated and reliable professional with experience in customer service, hospitality, and workplace operations, with a strong interest in developing a career in healthcare and patient services. Brings excellent communication, attention to detail, organisation, and a caring approach when working with people. Experienced in following procedures, maintaining high standards of cleanliness and hygiene, handling responsibilities accurately, and working effectively as part of a team. A hardworking and adaptable individual who is eager to learn new healthcare skills and contribute to a professional, safe, and supportive environment.
Currently responsible for serving customers at the checkout and ensuring accurate and efficient processing of purchases, with a focus on customer service, cash handling, point-of-sale operations, and assisting customers with their needs. Developing strong skills in managing cash handling processes, operating checkout systems, processing electronic payments, and maintaining transaction accuracy. Contributing to smooth checkout operations, customer satisfaction, teamwork, and a friendly and welcoming shopping experience.
Responsible for maintaining high standards of cleanliness, presentation, and guest comfort across hotel rooms and guest areas. Developing strong skills in room cleaning, bed making, bathroom sanitation, restocking amenities, and conducting thorough room inspections to ensure cleanliness and presentation standards are met. Contributing to guest satisfaction, attention to detail, efficiency, and streamlined cleaning processes that support a clean, comfortable, and welcoming environment for hotel guests.
Completed a Bachelor of Arts (B.A.) at Punjab University in Moga, Punjab, India, with a strong focus on Punjabi and English, supported by elective studies in History, Religious Studies, and Hindi. Developed strong written and verbal communication skills through extensive study of languages, literature, and humanities subjects. Built analytical and critical-thinking abilities through the study of history and religion, while strengthening cultural awareness and understanding through Punjabi and Hindi studies. The programme also developed skills in research, communication, interpretation, organisation, and independent learning, providing a broad academic foundation applicable to professional and community-focused environments.
English, Punjabi & Hindi