Marcel Hasenfratz
Rötenbach ,Friedenweiler
Summary
Skilled Service Plumber with background in residential and commercial plumbing. Strengths include knowledge of local codes, ability to diagnose and resolve complex plumbing issues, and superb customer service skills. Have consistently provided reliable solutions, ensuring customer satisfaction and repeat business.
At the hotel, I also learned how to work as a team with a diverse group of people from different backgrounds.
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work History
Service Plumber
Rainer
Rötenbach , Rötenbach
2022.09 - 2026.02
- Serviced Rainer residential and commercial plumbing calls
- Diagnosed leaks, clogs, and fixture failures
- Repaired faucets, toilets, sinks, and valves
- Installed water heaters, pipes, and supply lines
- Communicated repair needs with customers and dispatch
- Maintained tools, parts, and service truck readiness
- Responded to emergency service calls regarding plumbing issues.
- Explained repair procedures to customers in an easy-to-understand manner.
- Maintained a clean work area throughout each job site visit.
- Adhered to safety protocols when working with hazardous materials such as natural gas.
- Performed pipe fabrication, installation, and fitting according to proper specifications.
Hotel Waiter
Franz
Titisee , Neustadt
2021.10 - 2022.10
- Served guests in Franz hotel restaurant with attentive table service.
- Presented menus and explained daily specials to hotel guests.
- Took food and beverage orders accurately at dining tables.
- Delivered meals promptly from kitchen to guest tables.
- Checked guest satisfaction and responded to service requests politely.
- Maintained clean dining spaces following Franz hotel service standards.
- Delivered food items to tables in a timely manner while ensuring correct order accuracy.
- Greeted guests in a friendly and professional manner.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Education
Zeugnis
Löffingen , Löffingen Skills
- I am friendly, open to new things, eager to learn, and receptive to constructive criticism I enjoy meeting new people, experiencing new environments, and trying out new things I am experienced in what I do, and I strive to improve as I learn new skills
- Pipe installation
Languages
German
First Language
English
Advanced (C1)
C1
Certification
- Journeyman’s Certificate from the Chamber of Crafts and Trades
- Intermediate School Leaving Certificate (Realschulabschluss)
Affiliations
- I have taken care of household chores at home, so I am experienced in cleaning and keeping living spaces tidy.
- I have also worked in the forest, using equipment such as chainsaws
Timeline
Service Plumber
Rainer
2022.09 - 2026.02
Hotel Waiter
Franz
2021.10 - 2022.10
Zeugnis