Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Maria Norman

Auckland,AUK

Summary

Experienced with team leadership, operational efficiency, and strategic planning. Utilizes effective communication and problem-solving skills to enhance productivity and drive success. Track record of fostering team collaboration and achieving operational goals.

Overview

41
41
years of professional experience

Work History

2IC Manager

Pak N Save
10.2006 - Current
  • Fostered a positive work environment by promoting teamwork, open communication channels, and employee recognition initiatives.
  • Improved team productivity by streamlining daily operations and implementing efficient processes.
  • Resolved complex issues promptly through effective troubleshooting techniques, root cause analysis, and solution implementation.

Area Manager

Letterbox Channel
05.1995 - 10.2006
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for grow
  • Transformed underperforming teams into productive, profitable teams.

Checkout Manager

Pak N Save
03.1984 - 09.1989
  • Navigated high-pressure situations during peak hours effectively, keeping staff focused on delivering excellent service while maintaining operational efficiency.
  • Coordinated breaks and shift changes efficiently to maintain optimal staffing levels throughout the day.
  • Maintained a clean and organized work environment to ensure efficient operations and a positive shopping experience.
  • Mentored junior staff members to support their professional growth within the company.
  • Streamlined workflow for faster checkout times, implementing effective staff scheduling and task delegation.
  • Monitored employee compliance with company policies and procedures, addressing any discrepancies accordingly.
  • Fostered a positive workplace culture through team-building activities and open communication channels among staff members.

Education

High School Diploma -

Mahurangi College
Warkworth, NZ
12-1976

Skills

  • Staff training
  • Team leadership
  • Team player
  • Customer-oriented

Accomplishments

Went to the Checker of the year competition, while working in Rotorua. I won that completion and went to the regional final in Auckland and came second .

While a supervisor at Albany Pak n Save came in the top 10 in the Auckland area competition.

Timeline

2IC Manager

Pak N Save
10.2006 - Current

Area Manager

Letterbox Channel
05.1995 - 10.2006

Checkout Manager

Pak N Save
03.1984 - 09.1989

High School Diploma -

Mahurangi College

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Maria Norman