Mariska Messina
Hamilton
Summary
I recently graduated from Wintec with my level 3 automotive engineering in November 2025. I worked for poolside in Auckland Northshore for 1 year, I left around October 2023 due to moving to Hamilton.
I am highly motivated with a desire to take on new challenges and improve my skills/career.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work History
Retail Assistant
Poolside
Albany
10.2022 - 10.2023
- Handled cash, credit, and electronic payment methods securely during transactions.
- Processed payments using cash register, credit card machine and POS system.
- Processed transactions accurately using point-of-sale systems for smooth customer experiences.
- Maintained a clean and organized checkout area to enhance customer experience.
- Greeted customers and provided friendly customer service.
- Assisted customers with product selection and inquiries.
- Assisted customers with product selection and inquiries at a busy retail environment.
- Handled customer returns and exchanges with professionalism.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Engaged positively with each customer, delivering professional, polite support for sales and service needs.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Operated cash registers efficiently during peak hours of business.
- Restocked and organized shelves during slow periods to maintain store appearance.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Answered phones promptly and directed calls appropriately.
- Kept up-to-date knowledge of all products available in the store.
Education
Level 3 - Automotive Engineering
Wintec
, Hamilton 02.2025 - 10.2025
Glenfield College
Glenfield , Auckland Skills
- Cash handling accuracy
- Cash register operation
- Customer engagement
- Customer assistance
- Stockroom organization
- Time management
- Multitasking
- Team collaboration
- Problem solving
- Patience and empathy
- Sales techniques
- Customer service
Languages
English, First Language
Timeline
Level 3 - Automotive Engineering
Wintec
02.2025 - 10.2025
Retail Assistant
Poolside
10.2022 - 10.2023
Glenfield College