Summary
Overview
Work History
Education
Skills
Timeline
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McKayla Wills

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Waitress

Zookeepers Son
02.2022 - 07.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Basic Bartending
  • Folded napkins and prepared silverware sets.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently.
  • Collected payment for food and drinks served.

Waitress

Goodhome Gastrobar
05.2021 - 10.2021
  • Greeted new customers, discussed specials, and took drink orders.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu items.
  • Inspected dishes and utensils for cleanliness.
  • Helped customers with dietary restrictions, allergies and intolerances.
  • Checked guests' identification before serving alcoholic beverages.

Waitress

Mac’s Steakhouse
07.2020 - 02.2021
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

Certificate - Psychology

Learning Cloud
New Zealand

Diploma - Web & Graphic Design

Yoobee College
Auckland
02.2024

NCEA LVL 2 -

Bethlehem College
Tauranga, NZ
02.2021

Skills

  • Strong multitasker
  • Organised
  • Team Player
  • Reliable and Responsible

Timeline

Waitress

Zookeepers Son
02.2022 - 07.2022

Waitress

Goodhome Gastrobar
05.2021 - 10.2021

Waitress

Mac’s Steakhouse
07.2020 - 02.2021

Certificate - Psychology

Learning Cloud

Diploma - Web & Graphic Design

Yoobee College

NCEA LVL 2 -

Bethlehem College

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McKayla Wills