Meg Thomas
Taupo
Summary
Enthusiastic and approachable communicator with a calm, adaptable mindset and a strong work ethic. I take pride in delivering high quality work, bringing positive energy to team environments, and creating enjoyable experiences for others, especially in a dynamic guest focused settings.
Overview
6
6
years of professional experience
Work History
Retail Assistant
Torpedo 7
New Plymouth /, Taupo
02.2022 - 04.2026
- Initiated career in 2022, progressing from part-time roles to assistant manager position.
- Greeted customers warmly, ensuring welcoming atmosphere upon store entry.
- Processed payments efficiently using cash register, credit card machine, and POS system.
- Maintained stock levels by replenishing shelves, organizing merchandise, and tidying displays.
- Answered incoming phone calls promptly, directing inquiries to appropriate departments.
- Engaged with customers to recommend products tailored to individual needs.
- Managed daily cash transactions for tills, ensuring accurate handling.
- Oversaw warranties, exchanges, and returns efficiently to enhance customer satisfaction.
Outdoor Assistant
Taranaki Outdoor Pursuits and Education Centre
New Plymouth
01.2022 - 12.2022
- Part time job (3 days per week.)
- I facilitated outdoor education activities for groups of up to 10 students. Aged between 5 - 18 years old.
- I demonstrated appropriate safety measures during all outdoor activities, such as checking group gear before/after use, safety talks before activities, and being aware of hazards in our surroundings.
- I helped and instructed students in the fundamentals of camping, hiking, rock climbing, kayaking, abseiling and other related activities.
- I developed lesson plans for my own groups, or assisted other lesson plans, that incorporated creative ways to teach different concepts in the outdoors.
Barista
Hansens
, Kimbolton
11.2019 - 12.2020
- Part time (1 day per week)
- I greeted customers with a friendly and welcoming smile.
- I prepared and served coffee, espresso drinks, blended coffees, cold drinks and teas.
- I maintained a clean and organized workspace, enabling coworkers to locate resources and product when needed.
- Restocked area with sweeteners, stir sticks and coffee cups.
- Prepared and served hot or cold beverages for customers and staff.
- Cleaning and stock take at the end of the week
Education
First Aid Certificate
Comprehensive12-2024
Certificate in Outdoor Leadership - Bush, Rock climbing, Kayaking, Abseil, High Ropes, ABL -
Taranaki Outdoor Pursuits And Education Centre
New Plymouth, NZ12.2021
NCEA LEVEL 3 -
Nga Tawa Diocesan School
Marton, NZ12.2020
Skills
- Positive Customer Engagement
- Reliable and Responsible
- Team Player
- Great Customer Service
- Outdoor leadership
- Friendly and Outgoing
Affiliations
Completed 70.3 Iron Man (2023 & 2024)
Timeline
Retail Assistant
Torpedo 7
02.2022 - 04.2026
Outdoor Assistant
Taranaki Outdoor Pursuits and Education Centre
01.2022 - 12.2022
Barista
Hansens
11.2019 - 12.2020
First Aid Certificate
Certificate in Outdoor Leadership - Bush, Rock climbing, Kayaking, Abseil, High Ropes, ABL -
Taranaki Outdoor Pursuits And Education Centre
NCEA LEVEL 3 -
Nga Tawa Diocesan School