Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mehul Desai

Lower Hutt,WGN

Summary

Proven leader in business management, adept at operations management and client service, with a track record of enhancing customer relations and profitability at Paramount Cleaning Services. Skilled in regulatory compliance and employee development, I excel in creating innovative solutions and fostering team growth. Achievements include significant revenue increases through strategic business development and financial planning. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 18 years of experience. Highly effective and comfortable working with people at all levels in organization. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

Franchise Owner

Paramount Cleaning Services
11.2010 - Current
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Cultivated strong relationships with customers via regular emails and phone calls.
  • Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills.
  • Recruited and developed successful leadership staff to handle day-to-day business operations.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Strengthened communication skills through regular interactions with Clients.
  • Self-motivated, with a strong sense of personal responsibility.
  • Resolved problems, improved operations and provided exceptional service.
  • Managed labor, inventory and overhead costs effectively to maintain business profitability.

Limousine Chauffeur

Corporate Cabs
02.2007 - 08.2011
  • Upheld high standards of cleanliness, sanitation, and service.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Arrived on time to customer appointments.
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Accepted payments and provided receipts for fares to keep accurate records of transactions.
  • Used GPS and maps to navigate and find best route to destinations to deliver passengers on time.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Maintained log of daily trips to keep accurate records of fares and destinations.
  • Communicated frequently with dispatch to obtain new pickup information and share delays or other important details.
  • Obtained fares from passengers, issued change and secured cash from theft.

Owner/Operator Truck Driver

Simply Squeezed Juice
05.2004 - 11.2006
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Operated with safety and skill to avoid accidents and delays.
  • Verified contents of inventory loads against Bills of Lading.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.

Shop Owner

Convenience Store
12.2002 - 04.2004
  • Coached, counseled and disciplined employees.
  • Prepared annual budgets and monitored financial objectives.
  • Complied with legal requirements and set up surveillance measures to secure merchandise.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Managed day-to-day business operations.
  • Trained and motivated employees to perform daily business functions.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.

Education

Bechelor of Commerce - Accounting And Finance

Chinai Collage of Commerce And Economics
Mumabai India
04.1995

Skills

  • Operations Management
  • Budget Administration
  • Regulatory Compliance
  • Employee Development
  • Client Service
  • Business Management
  • Financial Planning
  • Business Development
  • Staff Management
  • Verbal and written communication
  • Staff hiring
  • Customer Relations

Languages

English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual

Timeline

Franchise Owner

Paramount Cleaning Services
11.2010 - Current

Limousine Chauffeur

Corporate Cabs
02.2007 - 08.2011

Owner/Operator Truck Driver

Simply Squeezed Juice
05.2004 - 11.2006

Shop Owner

Convenience Store
12.2002 - 04.2004

Bechelor of Commerce - Accounting And Finance

Chinai Collage of Commerce And Economics
Mehul Desai