Summary
Overview
Work History
Education
Skills
Timeline
Intern

Melanie Parish

Summary

Dynamic retail professional with extensive experience at Millers Fashion, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through proactive engagement and product education. Skilled in POS operations and multitasking, consistently contributing to team goals and maintaining an organized store environment.

Overview

13
13
years of professional experience

Work History

Retail Assistant

Benges&co Green Grocer's
02.2024 - 12.2024
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labelling items, and arranging according
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Retail Assistant

Millers Fashion
02.2023 - 11.2023
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Collaborated with team members to accomplish sales goals and improve overall store performance.
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
  • Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
  • Processed transactions accurately, balancing cash registers at the end of each shift.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
  • Maintained an organized backroom for easy access to stock when replenishing shelves.
  • Educated customers on product features and benefits, leading to informed purchase decisions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Retail Assistant

Price Wise
03.2021 - 02.2022

key holder opened and closed store did end of day cash up.

  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Collaborated with team members to accomplish sales goals and improve overall store performance.

Support Worker

Mental Health Support Ltd
02.2012 - 02.2019
  • Executed essential night shift duties in aged care, including cleaning and meal service.

Administered medications to residents, supporting their health management.

  • Conducted thorough cleaning tasks to uphold facility standards.
  • Prepared breakfast meals, promoting dietary wellness among residents.

Education

Marlborough Girls College
Nelson, New Zealand, NZ

Skills

  • Customer service
  • Customer assistance
  • Patience and empathy
  • Time management capabilities
  • Cash register operation
  • POS system operation
  • Flexible schedule availability
  • Cash handling accuracy
  • Multitasking
  • Customer engagement

Timeline

Retail Assistant

Benges&co Green Grocer's
02.2024 - 12.2024

Retail Assistant

Millers Fashion
02.2023 - 11.2023

Retail Assistant

Price Wise
03.2021 - 02.2022

Support Worker

Mental Health Support Ltd
02.2012 - 02.2019

Marlborough Girls College
Melanie Parish