Melissa Cochrane
Prebbleton,CAN
Summary
A bit about me...I'm 44 years old, live in Prebbleton with my husband, Scott, our two children, Luke and Emmie, and our dog, Boots..
In my working life I have worked in administrative and customer service roles.
Having previously worked from home, I have the discipline and type of working personality it takes to do so, but I also enjoy working with others in an office situation.
I am hardworking, good at rolling up my sleeves and helping out with whatever needs to be done, have a high work standard and like getting the job done effectively and efficiently.
I look forward to chatting to you, if I sound like what your could be looking for in your business :)
Overview
30
30
years of professional experience
Work History
Personal Assistant
Harcourts
Addington, Christchurch
01.2025 - Current
- Manage a range of administrative tasks including responding to inquiries from both buyers and vendors, preparing listings including designing signboards, listing ad and collating files, overseeing open home administration, pre-settlement inspections, contracts and any other support the agent requires.
Accounts Receivables and Office Administration
McCaul's Apparel Distribution
Christchurch, Christchurch
06.2023 - 01.2025
- In this role I received in all the payments from customers, statements, followed up any payments issues, dealt with suppliers and customers in regards to accounts, courier cost tracking, order stocktaking, order allocations and any other duties that were required.
Store Manager
Tom & Bridget Boutique
Wigram, Christchurch
05.2023 - 01.2025
- This role is sole charge of a store in Wigram.
- Opening and closing the store, customer service, sales, merchandising, using POS/EFTPOS, and general day-to-day running of a retail business.
Bookkeeper
Gopher Limited (c/o - Skinners Accounting)
03.2021 - 06.2023
- I worked from home, doing administration/accounts for a few different businesses.
- This included doing their Xero - reconciling, invoicing, payables/receivables, payroll, statements, GST returns and any other admin duties the business requires.
- Communicating with various companies/suppliers and clients with enquiries and resolving any issues if they come to hand.
Office Administration
Master Electrics Limited
08.2020 - 04.2022
- In this role I did all the administration/accounts for an industrial electrician including Xero, payroll and anything that was needed to keep that side of the business running smoothly.
Office Manager
One Partner Limited
07.2018 - 06.2020
- This was running the administration side of an insurance business including using Xero - reconciling accounts, invoicing, managing accounts receivable and payable.
- Checking all commissions from finance lenders were correct in Salesforce and payments received.
- Communicating and resolving any issues with brokers/lenders.
- Ensuring all insurance policies were created in individual companies insurance systems.
- Liaising with brokers/lenders if any issues.
- Payroll of twenty staff.
- General office administration-ordering office supplies, stationary, facility Management.
Office Administration
DiggersNZ Limited
01.2012 - 12.2017
- This was a part-time administration role when I was pregnant and when my kids were younger.
- The role included data entry, accounts payable, filing and any other administrative tasks required.
Business Owner/Office Administrator
Canterbury Insulation
01.2012 - 12.2017
- My husband and I owned a home insulation business.
- I was responsible for the administration side of the business which included doing Xero, invoicing/quotes, receivables/payables, inventory and stock management.
- Customer service, dealing with customer inquiries and managing a small team worked for us.
Store Manager/South Island Regional Manager
Amazon Surf Limited
01.1997 - 01.2012
- I worked at Amazon for 15 years when it was a very popular and busy surf/streetwear company.
- I progressed from a Full-time Sales Assistant to Store Manager and then become the South Island Regional Manager.
- This position I held until became pregnant with my first child.
- I was responsible for the performance of ten stores and the leadership of the Managers within each store.
- My role also included rosters, payroll, cash handling/banking, weekly inventory reports, staff employment and performance management, staff training, setting sales targets, maintaining positive staff moral and setting a high-standard retail environment.
- Merchandising, stock management, stock purchasing, dealing with suppliers and sales reps from various companies.
- All the things needed to run a busy retail company.
Assistant Manager
Stash Clothing
01.1996 - 01.1997
- This was my first job when I left high school.
- Stash was a clothing store which specialised in Diesel, Lee and Levis jeans as well as other smaller brands.
- This job gave me a good understanding of customer service, stock management, cash handling, banking, merchandising, store up-keep and how to motivate a small team.
Education
School Certificate -
Villa Maria College
Skills
- Excellent customer service
- Reliable and dependable
- Hardworking and trustworthy
- Organised
- Self Motivated
- Team Leadership
Hobbies and Interests
- Spending time with kids and husband
- Walking the family dog
- Socialising with friends and family
- Watching kid's sports
- Reading, gardening, jigsaws, cards and games
References
References available upon request.
Timeline
Personal Assistant
Harcourts
01.2025 - Current
Accounts Receivables and Office Administration
McCaul's Apparel Distribution
06.2023 - 01.2025
Store Manager
Tom & Bridget Boutique
05.2023 - 01.2025
Bookkeeper
Gopher Limited (c/o - Skinners Accounting)
03.2021 - 06.2023
Office Administration
Master Electrics Limited
08.2020 - 04.2022
Office Manager
One Partner Limited
07.2018 - 06.2020
Office Administration
DiggersNZ Limited
01.2012 - 12.2017
Business Owner/Office Administrator
Canterbury Insulation
01.2012 - 12.2017
Store Manager/South Island Regional Manager
Amazon Surf Limited
01.1997 - 01.2012
Assistant Manager
Stash Clothing
01.1996 - 01.1997
School Certificate -
Villa Maria College