Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Lay

Wellington,Lower Hutt

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ambitious, career-focused job seeker, anxious to obtain work in the hospitality industry or customer service

Overview

14
14
years of professional experience

Work History

Kitchen Hand

Paul Barris
Petone, Lower Hutt
03.2021 - 12.2024
  • Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
  • Followed all health code guidelines when handling food items.
  • Communicated effectively with co-workers regarding daily tasks assigned.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Acquired new skills to support team and further accommodate customer needs.
  • Operated industrial mixers and other food processing machinery to support kitchen operations.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Prepared meats, vegetables or desserts according to orders or instructions.

Duty Manager

jeet ltd
Lower Hutt, Wainuiomata
02.2011 - 12.2019
  • Developed and implemented strategies to improve customer service.
  • Supervised cash handling procedures, ensuring that all transactions were processed accurately.
  • Ensured adherence to health and safety regulations throughout the premises.
  • Investigated customer complaints in a timely manner, resolving issues efficiently.
  • Conducted regular inventory checks to ensure adequate stock levels were maintained at all times.
  • Responded promptly to any emergency situations that arose during shifts.
  • Prepared weekly reports detailing sales figures and staff performance metrics.
  • Created positive work environment for employees and delivered exceptional customer service.
  • Maintained professionalism in customer interactions, answered concerns and resolved problems with friendly and knowledgeable approach.
  • Complied with company policies, objectives and communication goals.

Education

Some College (No Degree) -

Upper Hutt Collage
Upperhutt

Skills

  • Supply Restocking
  • Kitchen Organization
  • Food Preparation
  • Food Quality Standards
  • Safe Chemical Handling
  • Menu Planning
  • Food Plating and Garnishment
  • Punctual and Reliable
  • Food Safety Understanding
  • Dedicated Work Ethic
  • Effective Customer Communication
  • Positive Attitude
  • Food Safety Knowledge
  • High-Volume Dining
  • Continuous Improvement

Timeline

Kitchen Hand

Paul Barris
03.2021 - 12.2024

Duty Manager

jeet ltd
02.2011 - 12.2019

Some College (No Degree) -

Upper Hutt Collage

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Melissa Lay