Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mercedez Beazley

Hamilton,WKO

Summary

Current student pursuing a Bachelor of Laws with a strong focus on customer satisfaction and repeat business generation. Demonstrates proficiency in sanitation, communication, and cash handling, with experience in both casual and professional dining settings. Recognized for problem-solving abilities and effective complaint resolution, consistently delivering high-quality service in fast-paced environments. Highly adaptable and motivated, with a proven track record of mastering new skills and thriving under pressure.

Overview

4
4
years of professional experience

Work History

Loans and Retail - 3IC

Dollar Dealers
Hamilton , Waikato
07.2024 - Current
  • Evaluated loan eligibility and repayment capacity for clients.
  • Processed loans efficiently using advanced systems.
  • Achieved monthly sales targets and supported budget goals.
  • Supervised staff to promote collaboration and enhance team performance.
  • Managed store operations effectively to optimize customer experience.

Front of House Staff Member

Bay View Hotel
Kaiaua, Auckland
06.2023 - Current
  • Operated cash register and processed payments accurately for guest transactions.
  • Greeted customers warmly upon arrival and escorted them to their tables.
  • Worked closely with other team members to ensure smooth operation during busy service periods.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with selection.

Volunteer Firefighter

Kaiaua Fire Brigade
Kaiaua, Auckland
12.2021 - 04.2024
  • Attended community events as representative of fire department to promote positive relationships with local residents.
  • Educated new recruits about basic firefighting tactics through hands-on demonstrations or classroom instruction.
  • Responded to emergency calls for various types of fires, accidents, and medical emergencies.

Cafe Worker

The Pink Shop
Kaiaua, Auckland
11.2021 - 06.2023
  • Trained new employees on proper food handling, safety, and sanitation procedures.
  • Handled common customer questions and complaints with expert knowledge of service approaches.
  • Managed self-service stations by keeping supplies restocked, and surfaces clear of spills or trash.
  • Arranged food in attractive displays to encourage sales.

Education

High School -

Hauraki Plains College
Ngatea, Paeroa
12.2023

Skills

  • Customer service
  • Stress management
  • Team Collaboration
  • Reliability
  • Adaptability

References

  • Raman Singh - DD Waikato/BOP Regional Manager

ramanpreet@dollardealers.co.nz

0220272853

  • Te Wai Unasa - Kaiaua Fire Station Health and Safety Officer

tewai.unasa@fireandemergency.co.nz

0220768630

Timeline

Loans and Retail - 3IC

Dollar Dealers
07.2024 - Current

Front of House Staff Member

Bay View Hotel
06.2023 - Current

Volunteer Firefighter

Kaiaua Fire Brigade
12.2021 - 04.2024

Cafe Worker

The Pink Shop
11.2021 - 06.2023

High School -

Hauraki Plains College

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Mercedez Beazley