Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Interests
Timeline
Hobbies and Interests
Generic
Michael B Williams

Michael B Williams

DUNEDIN,OTA

Summary

  • Experienced with maintaining security and order within correctional facilities.
  • Utilizes conflict resolution and interpersonal skills to manage inmate behaviour effectively.
  • Strong understanding of regulatory compliance and teamwork in high-pressure environments.
  • Corrections professional committed to high standards and achieving results.
  • Extensive experience in maintaining security, managing inmate behaviour, and ensuring regulatory compliance. Known for strong team collaboration and adaptability in dynamic settings.
  • Excellent communication and problem-solving skills valued by employers.
  • I have a lot of value and experience to offer my employer as detailed in my core competencies.
  • I am a very honest and dependable individual with an elevated level of integrity.
  • I am initiative-taking with strong motivational skills to uplift and energize others in helping them to achieve their goals.
  • A culturally aware & compassionate candidate experienced in the Corrections environment and working in the spirit of Hokai Rangi's 6 Pou's.
  • Hardworking and dedicated to achieving desired case outcomes.
  • Offers excellent problem-solving, conflict resolution and communication abilities.
  • Vigilant Corrections Officer skilful in communicating with offenders to diffuse tense situations and resolving conflicts.
  • Expertise in managing and monitoring offender daily activities, overseeing safe and humane containment of offenders and operating corrections systems.
  • My core competencies are: Offender centric, service driven & motivated.
  • Analytical & Excellent hands-on problem-solving ability and open to my peer’s opinions and alternative solutions.
  • Excellent relationship building skills with all levels of society and able to communicate effectively, verbally and in written format to all levels of society and cultures and in 2 languages.
  • Highly committed to upholding the core values of the dept, the Code of Conduct whilst maintaining the integrity and confidentiality requirements that is key to the role.
  • Culturally responsive to all cultures respecting their rights and needs and being impartial. I am a team player and love the “One Team” approach which I believe increases our effectiveness and value as a public service provider.
  • Appreciate constructive criticism from my manager and peers which serves to enhance my performance to become a more effective team player.
  • Effective time management skills using the available tools to prioritise & manage workload, focusing on the tasks at hand to deliver expected outcomes on time to the required standards.
  • Strong active management skills with all prisoner cultures regardless of age, gender, ethnicity, or nationality.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Corrections Officer

NZ Dept Corrections
12.2021 - 07.2025

Substantive role Corrections officer - High Security offender management.

  • Monitored inmate behaviour to maintain safety and security within facility.
  • Provided guidance for new staff members as part of an ongoing training program aimed at enhancing overall team performance.
  • Reduced escape attempts, crimes, and other hazardous activity through close observation and situational awareness.
  • Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
  • Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
  • Safeguarded public safety by ensuring strict adherence to established policies governing the transportation of inmates between facilities or court proceedings.
  • Developed a reputation for professionalism and integrity, serving as a role model for fellow officers in the performance of daily duties and adherence to ethical standards.
  • Led inmate work crews completing maintenance, construction, farming and operations activities.
  • Demonstrated strong leadership abilities while serving as shift supervisor, coordinating officer assignments, resolving conflicts among staff members, and providing feedback on performance evaluations.
  • Examined incoming and outgoing mail to detect contraband.
  • Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
  • Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals, and work sites.
  • Streamlined operational efficiencies by effectively maintaining daily shift activity logs.
  • Authored incident reports for management on violations and discrepancies.
  • Oversaw and maintained custody of 80- 120 inmates in High security.
  • Documented prisoner identification, charges and inmate disturbance incidents.
  • Routinely counted inmates and in response to potential security breaches.
  • Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
  • Streamlined inmate processing procedures for improved efficiency during intake, transfer, and release periods.
  • Supported mental health initiatives within the institution by working closely with psychological services personnel to identify and address inmate concerns or needs.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Completed intake paperwork, fingerprints, and searches.
  • Booked new inmates into facility and processed inmates for release.
  • Interviewed inmates to obtain information and assess needs.
  • Conducted routine and emergency head counts.
  • Observed behaviour of residents individually and in groups.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Enforced rules and regulations to maintain order among inmates.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Investigated and responded to incidents of inmate misconduct.
  • Prepared reports to document incidents and violations.
  • Conducted security checks of inmates and living areas.
  • Documented inmate behaviour and activities in logbooks.
  • Supervised inmates during meals, recreation and other activities.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Conducted regular inspections of living areas and common spaces for compliance with regulations.
  • Assisted in the implementation of rehabilitation programs to support inmate reintegration.
  • Collaborated with team members to enforce institutional policies consistently and effectively.
  • Responded promptly to incidents, employing de-escalation techniques to resolve conflicts.
  • Documented daily activities and incidents accurately in reports for review by supervisors.
  • Ensured adherence to safety protocols during transportation of inmates between locations.
  • Provided guidance to new staff on operational procedures and best practices for inmate management.
  • Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
  • Supported successful emergency response efforts by participating in regular drills and training exercises.
  • Prevented contraband introduction through diligent cell searches and visitor screenings.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
  • Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
  • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
  • Provided assistance and guidance to inmates regarding daily activities.
  • Coordinated with other law enforcement personnel to exchange information.
  • Transported inmates to and from court hearings, medical appointments and other locations.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Interviewed inmates to obtain information and evidence.
  • Assisted in intake and release of inmates.
  • Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
  • Responded to inquiries from inmates and other members of public.
  • Restrained juvenile inmates when disturbances required physical intervention.

Corrections Officer

NZ Dept Corrections
08.2018 - 12.2021

Substantive role

  • Oversaw and maintained custody of 100+ inmates in Low security.

RTW & OTW Assessor Assisting RTW Case Manager

OCF
06.2018 - 10.2018

Assessing suitable candidates from Low Security units for RTW/OTW

Corrections Officer

Department of Corrections
06.2017 - 05.2018

Substantive role

Acting Instructor for Offender Employment (Internal Grounds Instructor)

Department of Corrections
10.2016 - 06.2017

Secondment

Case Manager (seconded)

Department of Corrections
07.2015 - 10.2016
  • Managing a caseload Working with key stakeholders in a multi disciplinary approach regarding a prisoner’s rehabilitation and reintegration, Undertaking risk assessments
  • Development of a plan within prison and for release
  • Implementation of programmes to address specific needs for each individual Monitoring and reviewing the plan and risk.
  • Motivational interviewing Providing reports to the New Zealand Parole Board about a prisoner’s progress and potential risk.
  • Attending regular Right Track meetings

Corrections Officer

Dept. of Corrections
11.2009 - 07.2015
  • On The 2nd of November 2009 I commenced my employment with the Dept. of Corrections as a Corrections Officer at the Northland Region Corrections Facility. I gained experience at the Gatehouse, Visits area, the High Medium Assessment unit and finally a high unit before transferring to Otago Corrections Facility in Dec.2014.
  • I have completed my NZQA Offender Management level 3 and have commenced my NZQA Offender Management Level 4.
  • As a Corrections officer at NRCF I had progressed to the Acting Senior Corrections Officer role.

Telecom Cable Fault repairman for Northland

Downer EDI Engineering
01.2006 - 01.2007
  • Owned and operated own business in Office and home cleaning.
  • Employed five staff. Operated this business successfully for 9 months but closed it down in preparation for immigration to NZ.

Telecommunications Technician

Telecom Ltd RSA
01.1989 - 01.2006
  • Responsibilities include:
  • Building and Maintaining Underground & Overhead cable network.
  • Fault finding & problem solving, meeting customer requirements within budget.
  • Team Leader – managing tasks & expected outcomes with team members.
  • Project planning & execution to completion.

Education

Certificate - Radio Amateur Licence Certificate

NZ Association of Radio Transmitters
01.2015

Certificate - Corrections Officer

NZ Dept Corrections ITC
01.2010

Certificate - undefined

Adults learn to Sail Waitangi yacht club
01.2009

Certificate - Boat Master NZ Coastguard

New Zealand Coast Guard
01.2009

Certificate - Property Real Estate

Institute of Estate Agents RSA
01.2005

Certificate - Refrigeration/Air-conditioning

Northlink Polytechnic RSA
01.1995

Diploma - Telecommunications Technician

Telecommunications Polytechnic RSA
01.1991

L4 Offender Management

NZQA
New Zealand
01-2024

High school - undefined

Steenberg High school RSA
01.1985

Skills

  • Effective verbal communication
  • Implementation of security measures
  • Emergency preparedness
  • Inmate management
  • Facilitating Site staff compliance training for Security Classifications
  • Facilitating Unit staff compliance training for segregation documentation
  • De-escalation techniques
  • Integrity and honesty
  • Policy enforcement
  • Inmate supervision
  • Leadership qualities
  • Relationship building and management
  • Assertiveness
  • Discretion and confidentiality
  • Motivational skills
  • Coaching
  • Excellent problem solver
  • Ethical standards of conduct
  • First aid and CPR certified
  • Cultural sensitivity

Affiliations

  • New Zealand Asscotiation of Radio Transmitters NZART

Certification

  • Diploma Telecommunications Technician 1991
  • Certificate Refrigeration/Air-conditioning 1995
  • Certificate Property Real Estate 2005
  • Certificate Property Development 2005
  • Certificate Boat Master NZ Coastguard 2009
  • Certificate Corrections Officer 2010
  • St John’s Ambulance First Aid & Fire 1974 -1989 / 2009 -2015
  • Control & Restraint 2009 - 2015
  • Tactical exit 2009 - 2015
  • Tactical Communication 2009 - 2015
  • Hostage Awareness 2009 - 2016
  • Suicide Awareness 2009 – 2016
  • Segregation Assessment 2010
  • Radio Amateur Licence Certificate. 2015
  • CORE Case Manager Training 2016
  • SDAC 21 Training 2016
  • Release Planning 2016
  • Offender plan & Parole Board report 2016
  • Microsoft Outlook & Calendar 2016

Languages

English
Full Professional

Interests

  • I like working with my hands and fixing things
  • Electronics and Circuit Building
  • Licenced Radio Amateur radio operator
  • I enjoy designing and building High Frequency radio antenna's, and constructing electronic gadgets for Amateur radio use
  • Fishing

Timeline

Corrections Officer

NZ Dept Corrections
12.2021 - 07.2025

Corrections Officer

NZ Dept Corrections
08.2018 - 12.2021

RTW & OTW Assessor Assisting RTW Case Manager

OCF
06.2018 - 10.2018

Corrections Officer

Department of Corrections
06.2017 - 05.2018

Acting Instructor for Offender Employment (Internal Grounds Instructor)

Department of Corrections
10.2016 - 06.2017

Case Manager (seconded)

Department of Corrections
07.2015 - 10.2016

Corrections Officer

Dept. of Corrections
11.2009 - 07.2015

Telecom Cable Fault repairman for Northland

Downer EDI Engineering
01.2006 - 01.2007

Telecommunications Technician

Telecom Ltd RSA
01.1989 - 01.2006

Certificate - Corrections Officer

NZ Dept Corrections ITC

Certificate - undefined

Adults learn to Sail Waitangi yacht club

Certificate - Boat Master NZ Coastguard

New Zealand Coast Guard

Certificate - Property Real Estate

Institute of Estate Agents RSA

Certificate - Refrigeration/Air-conditioning

Northlink Polytechnic RSA

Diploma - Telecommunications Technician

Telecommunications Polytechnic RSA

High school - undefined

Steenberg High school RSA

Certificate - Radio Amateur Licence Certificate

NZ Association of Radio Transmitters

L4 Offender Management

NZQA

Hobbies and Interests

Sailing, Fishing, Amateur Radio Operator ZL4MBW, Gardening, NZ Rugby, Classic cars, Interaction with people from all walks of life, Challenges – problem solving., Motivating others to achieve their personal goals.
Michael B Williams