Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Michelle Anderson

Waiuku,AUK

Summary

Compassionate and adept Charge Nurse Manager known for high productivity and efficient task completion. Possesses specialized skills in patient care management, team leadership, and healthcare compliance. Excels at communication, problem-solving, and adaptability to ensure optimal patient outcomes and staff performance.

Overview

13
13
years of professional experience

Work History

Charge Nurse Manager

Counties Manukau Health
01.2020 - Current
  • Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Trained other nurses on patient care and daily tasks, supporting growth, and professional development.
  • Improved patient outcomes through peer groups and facilitating continuing education.
  • Monitored staff performance and provided coaching and formal counseling to staff.
  • Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
  • Performed personnel interviewing, hiring, disciplinary actions and dismissals.
  • Evaluated performance of nursing staff using metrics such as quality assurance indicators and patient satisfaction surveys.
  • Promoted professional development opportunities for nurses through workshops or seminars.

Pre- Dialysis Clinical Nurse Specialist

Counties Manukau Health
01.2019 - 12.2019
  • Assessed and educated patients and whānau at clinic visits.
  • Conducted home visits to discuss treatment options related to kidney replacement therapy.
  • Collaborated with other health care professionals and service providers to drive optimal patient care.
  • Educated pre-dialysis patients on disease management and routine monitoring of monthly blood tests, interpreting laboratory results as necessary.

Dialysis Registered Nurse

Counties Manukau Health
08.2012 - 12.2018
  • Monitored patients' responses to dialysis treatment and reported any changes or adverse reactions to the physician.
  • Provided emotional support for patients who are struggling with their diagnosis.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Coordinated with multidisciplinary team members to provide comprehensive care for patients undergoing dialysis treatments.
  • Provided direct patient care, including physical assessments and treatments, in a dialysis unit.

Education

Master of Nursing -

The University of Auckland
01-2018

Diploma in Nephrology Nursing Science -

Nelson Mandela Metroplitan University
South Africa
01-2010

Certificate of Proficiency -

The University of Auckland

Skills

  • Patient assessment, education and advocacy
  • Ward and Resource management
  • Interdisciplinary collaboration
  • Quality and Performance improvement
  • Direct patient care
  • Team building and Staff development

Accomplishments

  • Leading for Success and People Essentials certification
  • First class Honours in Masters
  • First place overall for Ward management
  • Nominated for Local Hero Award

Timeline

Charge Nurse Manager

Counties Manukau Health
01.2020 - Current

Pre- Dialysis Clinical Nurse Specialist

Counties Manukau Health
01.2019 - 12.2019

Dialysis Registered Nurse

Counties Manukau Health
08.2012 - 12.2018

Master of Nursing -

The University of Auckland

Diploma in Nephrology Nursing Science -

Nelson Mandela Metroplitan University

Certificate of Proficiency -

The University of Auckland

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Michelle Anderson