Michelle Hunt
Coopers Beach,Northland
Summary
Motel Manager with proven success at Ranui Lodge, enhancing guest satisfaction and loyalty through exceptional service and effective complaint resolution. Skilled in reservation management and property maintenance, I excel in multitasking and prioritizing tasks to ensure operational excellence and a welcoming environment for all guests.
Overview
2026
2026
years of professional experience
Work History
Motel Sitting
Mangonui Motel
Mannaged all Motel duties.
Motel Manager
Ranui Lodge
08.2016 - Current
..Managed daily operations, ensuring high standards of guest service and satisfaction.
..Trained and supervised staff.
..Efficient with booking system.
..Oversaw maintenance ensuring property upkeep and safety regulations.
..Addressed and resolved guest complaints efficiently.
..Managed housekeeping operations to maintain cleanliness and comfort in guest rooms.
..Increased returning guests through excellent customer service.
Managed inventory and acquisition of essential items like linen and cleaning products.
Education
No Degree - None
Kaitaia College
Far NorthSkills
- Reservation management
- Front desk operations
- Property maintenance
- Complaint handling
- Reliability
- Multitasking Abilities
- Flexible schedule
- Task prioritization
- Self motivation
Timeline
Motel Manager
Ranui Lodge
08.2016 - Current
Motel Sitting
Mangonui Motel
No Degree - None
Kaitaia College