Mikel Kervin La Rosa
Porirua
Summary
Results-driven professional with a strong background in modeling, analytics, and system configurations. Adept at using a range of tools to deliver insights and optimize performance across various projects.
Experienced with software development and proficient in designing and implementing efficient code. Utilizes programming skills to solve complex problems and improve software functionality. Track record of applying detailed knowledge to create user-friendly applications and enhance system performance.
Overview
11
11
years of professional experience
Work History
Email Marketing Lead
Events Strategies
01.2024 - 06.2024
- Company Overview: Force24 lead management, Hubspot CRM manager, Email template creation, Proof-Reading contents and copies, Email technical management
- Force24 lead management
- Hubspot CRM manager
- Email template creation
- Proof-Reading contents and copies
- Email technical management
- Force24 lead management, Hubspot CRM manager, Email template creation, Proof-Reading contents and copies, Email technical management
Web Developer
Ad Now Billboards Corp
03.2022 - 05.2023
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Enhanced user experience by implementing responsive web design and optimizing website performance.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
- Resolved technical issues promptly, ensuring minimal disruption to website performance and user satisfaction.
- Oversaw back-end development using PHP to maintain website integrity.
Email Marketing Consultant
Reliable Lending Group
02.2022 - 05.2023
- Lead management for GMass and loan campaigns
- Email templates for marketing and sales
- Database management
ICT Project Manager
Limits Digital
12.2020 - 01.2023
- Lead and manage the full lifecycle of software and web development projects, utilizing tools such as Jira and Trello for agile project management, GitHub and GitLab for version control, and Jenkins for continuous integration and deployment.
- Oversee the use of technologies including TypeScript and JavaScript frameworks (React, Angular), backend solutions (Node.js, Django, Python), and cloud services (AWS, Azure) to ensure high-quality, scalable software solutions.
- Coordinate cross-functional teams to optimize sprints, monitor KPIs, and implement best practices for code review and quality assurance.
Marketing Executive
Royce Brook Media
10.2020 - 02.2022
- Lead generation and client acquisition
- Assist in planning and executing marketing campaigns, including email marketing, social media posts, and content creation
- Task management & administrative support
Marketing Associate
Media Shower
01.2016 - 08.2019
- Lead Generation
- Email Marketing
- Social Media Marketing
IT Support
Callbox Inc
04.2013 - 04.2016
- Troubleshoot and Resolve Technical Issues: Provide Level 1 and Level 2 support for client systems, handling hardware failures, software malfunctions, and OS issues on Windows and macOS platforms
- Administer Active Directory and User Management: Manage user accounts, permissions, and group policies within Active Directory, performing tasks like password resets, account unlocks, and organizational unit (OU) management
- Support Network and VoIP Infrastructure: Diagnose and resolve issues related to TCP/IP, DNS, DHCP, and LAN/WAN connectivity
- Configure and maintain network devices, such as routers, switches, and firewalls, as well as VoIP systems, including setting up and troubleshooting IP phones, managing call routing, and supporting SIP trunking
- Implement Software Deployments and Updates: Utilize tools like Microsoft SCCM or WSUS for deploying software updates, security patches, and new applications across client systems, ensuring timely updates
- Administer and Support Email Services: Manage email accounts in Microsoft Exchange or Office 365, handling mailbox permissions, distribution groups, and troubleshooting connectivity or synchronization issues
- Maintain Endpoint Security: Configure and monitor antivirus and anti-malware software, perform security scans, and address vulnerabilities to comply with client security policies
- Support Remote Access Solutions: Set up and troubleshoot remote access solutions, including VPNs, RDP, and Citrix, enabling clients to securely access systems from remote locations
Education
Master of Science - Information Technology
Whitireia And WelTec
Lower Hutt, New Zealand07.2025
Bachelor of Science - Information Technology
Holy Cross of Davao College
03.2012
Skills
- Programming
- SQL integration
- NET development
- Typescript
- Python
- C
- C#
- Assembly
- PHP
- JS Frameworks: React, Angular, Vue
- Amazon Web Services
- Databases: Oracle, MongoDB
- API Design and Development
- Database Management Software
- Database programming
- Proficient in HTML
- Program coding
- User interface design
- Automated testing
- SQL Expertise
- Customer Service
- Database Management
- Client Management
- Social Media Marketing
- Client Services
- Email Marketing
- Digital Marketing
- Quality Assurance
- Graphics Design
- Google Analytics
- Microsoft Office Suite
- Google Workspace
Timeline
Email Marketing Lead
Events Strategies
01.2024 - 06.2024
Web Developer
Ad Now Billboards Corp
03.2022 - 05.2023
Email Marketing Consultant
Reliable Lending Group
02.2022 - 05.2023
ICT Project Manager
Limits Digital
12.2020 - 01.2023
Marketing Executive
Royce Brook Media
10.2020 - 02.2022
Marketing Associate
Media Shower
01.2016 - 08.2019
IT Support
Callbox Inc
04.2013 - 04.2016
Master of Science - Information Technology
Whitireia And WelTec
Bachelor of Science - Information Technology
Holy Cross of Davao College
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